San Luis Obispo - Caltrans - State of California

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SAN LUIS OBISPO REGION COORDINATED HUMAN SERVICES-PUBLIC TRANSPORTATION PLAN Difficulties accessing service • With four dial-a-rides in the North County, joint planning is important to match service delivery to needs to minimize confusion and make it clearer to consumer which service they should use • Request advance reservations on dial-a-ride, up to 25% of capacity • Possible solutions to dial-a-ride concerns: o Allow subscription trips for up to 25% of all trips o Allow advance reservations o Establish community service route to senior housing (Mid-day Shuttle) o Contract for additional Runabout service o Add a second dial-a-ride van at least during peak times Specific target groups and trips • Work trips o Targeted outreach to local workers • Senior transportation o Need for dial-a-ride for seniors to Twin Cities Community Hospital and adjacent medical offices, possibly through community service route, an expanded service area, and/or contracting for additional Runabout service o Seniors currently have no guarantee of a Runabout ride, since 86% of Runabout service is ADA-eligible riders o Recommend implementation of a mid-day shuttle connecting senior housing complexes to desired destinations, using small buses and providing hourly service o Targeted outreach to seniors o Possibly implement subsidized taxi program for seniors • Persons with disabilities o Targeted outreach to people with disabilities • Low income o Targeted outreach to low income families Other needs/issues • Establish regional transit information number (Regional Rideshare project) • Recommend ride guides with better passenger information, and display enhanced information at bus stops and the Paso Robles Transit Center 19 OCTOBER 2007
SAN LUIS OBISPO REGION COORDINATED HUMAN SERVICES-PUBLIC TRANSPORTATION PLAN REPORT: SLOCOG 2006 TRANSIT DEFICIENCIES UPDATE San Luis Obispo Council of Governments October 2006 Inter-community travel and issues • Organizational issues o Lack of uniform eligibility criteria for fare discounts, such as age thresholds for seniors (partly addressed with RTA oversight of County systems since 2005) o Need travel information at transfer points Inadequate service hours and/or days • Evening service requests/needs (general concerns) o Most local weekday service ends by 7 p.m. o North Coast lacks after-hours transit access to San Luis Obispo center area • Weekend service o There is minimal weekend local service on fixed route and dial-a-ride service. o Among local fixed route systems, only SLO-Transit and SCAT have both Saturday and Sunday services o Only one dial-a-ride system (Morro Bay) operates on Saturday • Other service hour needs o There is a lack of compatible hours for local and regional transit, creating a barrier to use of transit systems especially for trips beyond local area o There are limited ADA-paratransit service hours in the North Coast area (less of a barrier with 7 day RTA service since September 2006) Difficulties regarding transfers • There is a lack of user-friendly transfer rules • Rules for regional/local transfer passes can be confusing • There is a lack of timed transfers between regional and local systems, resulting in long waits at transfer points, deterring potential customers Fares • Lack of uniform eligibility criteria for fare discounts • Some uniformity has been established through adoption of uniform general public base fares on local fixed route buses (since summer 2006) with Atascadero fare increases Difficulties accessing service • Need better maintenance of information posted at bus stops (signs and route/schedule) to ensure current and complete information on frequencies, destinations and start and end times of service Needs for services which do not currently exist • There is no regional bus coverage along Los Osos Valley Road corridor linking Los Osos/Baywood Park communities with the southern part of San Luis Obispo City which has a high concentration of activity centers. 20 OCTOBER 2007
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GOAL 2.0: BUILD CAPACITY TO MEET IN
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Ride-On Interview at Ride-On office
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San Luis Obispo - Caltrans - State of California

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