San Luis Obispo - Caltrans - State of California

SAN LUIS OBISPO REGION
COORDINATED HUMAN SERVICES-PUBLIC TRANSPORTATION PLAN
‣ Inform stakeholders of and involve agency/ organization representatives in the
SLOCOG project;
‣ Participate in the on-going coordination “dialogue” with other interested parties; and
‣ Solicit input from the region’s stakeholders relative to coordination of public
transportation and human services transportation.
The target audiences of the outreach effort included the following:
1. Management and staff representatives of agencies and organizations operating
transportation and/or serving the day-to-day needs of clients and consumers;
2. Staff representatives of specialized transportation services;
3. Citizens advisory group representatives;
4. Clients and consumers of specialized transportation services;
5. Local and regional transit and human service organizational representatives.
A critical dimension of building coordinated projects in the future is to begin to generate interest
and encourage participation. Outreach activities are conducted with that in mind, anticipating
future participation facilitated by SLOCOG around these issues. A key tool will be the “contacts”
database provided to SLOCOG at the end of the project, to assist staff in future outreach efforts.
Specifically, the outreach activities of this project, with the meeting schedule presented Figure
4-1, included:
1. Telephone and face-to-face contacts with identified consumer and agency
stakeholders in the region;
2. Public meetings with invitations extended broadly, first to a 400 agency master
mailing list and subsequently to stakeholders participating in the process;
3. Invitational workshop for representatives of both public transit and human services
agencies to consider project responses;
4. Consumer focus groups;
5. Presentations to the SLOCOG Social Services Transportation Advisory Council
(SSTAC) and to the SLOCOG Board of Directors; and
6. Upcoming meetings.
In advance of various public meetings and forums, telephone and/or email and/or surface mail
contacts were made with individuals. These included contacts during March and April with
offices of the elected officials and city managers of the region’s cities, senior center programs,
SLOCOG advisory group members (including SSTAC and Citizens Transportation Advisory
Committee CTAC) and other interested parties known to SLOCOG.
It is noted that this approach intends to reach a representative sample of the agencies and
organizations involved in specialized transportation. It cannot reach all such entities, but strives
to reach an initial group of key stakeholders. One anticipates the process will build and grow,
strengthening the network of participants in coordinated transportation responses to meet
identified needs.
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OCTOBER 2007