San Luis Obispo - Caltrans - State of California

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SAN LUIS OBISPO REGION COORDINATED HUMAN SERVICES-PUBLIC TRANSPORTATION PLAN Public agencies were either most likely to be public transit operators (7 agencies-28 percent) serving the general public or to be subsidizing purchase of bus passes and tokens (7 agencies-28 percent), followed by no transportation services (5 agencies- 20 percent). The two faith-based organizations reported either no transportation services provided or arranging for volunteer drivers. Table 3-5- 2007 Stakeholder Survey, Transportation Services Provided by Agency Type Transportation Services Provided No transportation provided, contracted, arranged Private, For Private, Non- Public Faith Based Total Profit Profit Agency Org. n= 61 7 27 25 2 21 34% 1 14% 14 52% 5 20% 1 50% Arranges by assisting w/information 14 23% 5 71% 6 22% 3 12% 0 0% Subsidizes passes, tokens, mileage 12 20% 1 14% 4 15% 7 28% 0 0% Agency operates / full responsibility 10 16% 2 29% 5 19% 3 12% 0 0% Arranges for volunteer drivers or car 9 15% 0 0% 6 22% 2 8% 1 50% Public transit provided to general public 8 13% 0 0% 1 4% 7 28% 0 0% Contract for service with other entity 6 10% 1 14% 1 4% 4 16% 0 0% Note: \1 Although more agencies are reported as "other" in the detailed reports in the appendices, in fact all but two were offering comments as to the nature of their transportation service. 3.2.2 Transportation Needs and Issues Presented Responding agencies were asked to characterize the needs of consumers they believe to be poorly served. Figure 3-4 shows the ranking of transportation needs reported by for all responding agencies, with medical trips, shopping with morning errand trips and training/ education classes ranked as the top three areas of need. Medical trip needs (43 agencies-75 percent) far outrank the others. The next tier of needs, generally grouped together as shown in Figure 3-4 following, were reported as: work between 8 a.m. and 5 p.m. (17 agencies-30 percent) long-distance trips (14 agencies-28 percent) recreational trips (15 agencies-26 percent) night-time or early morning work shifts (15 agencies-26 percent) children to daycare (14 agencies-25 percent) visiting family and friends (12 agencies-21 percent) weekend and holiday trips (11 agencies-19 percent) 31 OCTOBER 2007
SAN LUIS OBISPO REGION COORDINATED HUMAN SERVICES-PUBLIC TRANSPORTATION PLAN Figure 3-4 2007 Stakeholder Survey Client Trip Needs Poorly Served - All Reporting (n=57) Doctor/medical trips 75% Shopping and morning errands 54% Training/ education classes 40% Work between 8am-5pm Recreational activities or events Night/ early morning work shifts Kids to daycare or school Long distance trips Weekend and holiday trips Visiting family or friends 30% 26% 26% 25% 25% 23% 21% Specific trips by origin/destination 2% 0% 10% 20% 30% 40% 50% 60% 70% 80% Percent Responding Agencies (n=57) Some differences emerge when reported needs are examined by type of agency, whether human services organization or general public transit. Figure 3-5 contrasts these responses by percentage of agency responding. Both groups agree that medically-related trips are topranked needs. There is less agreement on the second and third ranked positions with public transit viewing these as shopping and morning errands, tied with getting kids to daycare. The human services organizations agreed on the shopping and morning errands but ranked training and education classes as the third-most area of need. There were notes about service to and from Cuesta College in relation to training needs. Human service respondents saw long-distance trips in the fourth ranked need position while this didn’t register as a need by the public transit operators. Daytime work trips were the fourth-ranked area of need for public transit. 32 OCTOBER 2007
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GOAL 2.0: BUILD CAPACITY TO MEET IN
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Ride-On Interview at Ride-On office
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