San Luis Obispo - Caltrans - State of California

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SAN LUIS OBISPO REGION COORDINATED HUMAN SERVICES-PUBLIC TRANSPORTATION PLAN Consumer Focus Group Interview at SLOCOG Offices January 12, 2007 California Council of the Blind, Central Coast Chapter Low Vision Council, City of San Luis Obispo Michelle Mason and Tomas Athanasion Independent Living Resource Center (ILRC) Denise Martinez, Peer Support Advocate Individuals are all public transit users and had comments specific to the public transit services in San Luis Obispo. Issues: • Span of service – earlier morning service, particularly on Route #3 • Concerns about non-ADA compliant features of public transit in SLO • Not enough evening service in the City of San Luis Obispo • No regional transit coverage along State Routes 41, 46 and 227. • Services stopped or decreased in frequency in San Luis Obispo for holidays and summer to match Cal Poly academic year; this makes it very difficult for community riders who work at Cal Poly and must go whether or not school is in session. No notice about schedule changes; just out at stop and waiting for a bus that either doesn’t come or comes much later. • Make regional services more comparable to local services • Project Possibilities • Joint effort between Low Vision Council and ILRC to generate more legible transit maps/timetables for their members (similar to on going project to convert the Hot Line directory into Braille • Needs assessment for other types of disabilities-such as deaf or hard of hearing individuals • Sensitivity training of drivers to the needs of low vision customers • Stop annunciators where not already provided (example-regional RTA) • Increase late evening travel options (model from Santa Cruz MTD) 157 OCTOBER 2007
Ride-On Interview at Ride-On offices January 11, 2007 Mark Shaffer, Executive Director Heather Menninger-Mayeda, A-M-M-A Issues Around Current Services SAN LUIS OBISPO REGION COORDINATED HUMAN SERVICES-PUBLIC TRANSPORTATION PLAN • Ride-On services can be cost prohibitive for some users. • Mesa Shuttle – west of Nipomo; no public transit. Very rural areas. Few ride requests; services provided on Ride-On are billed based upon costs. Can be very expensive to the funding agency. • Nipomo Dial-a-Ride connections with RTA are taken into account (impact on scheduling). • For Five Cities Senior Shuttle – serving three days per week; reimbursed based upon use (marginal costs); must be able to make farebox recovery ratio. • Templeton/ Paso Robles – starting services with plan to put resources into marketing. • North Coast Senior Shuttle – demand very limited, no marketing activities; one day a week historically; competition with two established volunteer senior vans in northernmost areas (Cayucos and Cambria) • Mesa to Arroyo Grande – need to schedule in a run, particularly for seniors. • Seniors who are not ADA and can’t use Runabout need some service; further Runabout can only serve the ¾ mile corridor around RTA services. Seniors can’t necessarily afford Ride-On’s full fare structure. • Exploring how dial-a-ride can be used as a feeder to fixed route; importance of coordinating schedules. • Shandon to Paso Robles is now $2 each way; Shandon to SLO service not provided except for seniors, recently lowered to $2.00 each way; too expensive for most low income users. • Ride-On trips are not subsidized to airport ($26 one way from parts of SLO City to regional airport). Information issues and potential improvements • Lisa Quinn (RTA) – Regional Rideshare program building a centralized resource that will provide information about vanpool, bus options – offer choices to consumers. • Ride-On Interested in carpooling for seniors and ways of developing that; also mileagebased reimbursement mechanisms. (new project in Paso Robles) CTSA Role/ Project Possibilities • Supporting agencies [social service agencies] to a modest extent. May be ways to expand this role. Important around training. • Need for agricultural workers’ transport – potential for grants but difficulty of accessing populations to identify needs. • Dial-a-Ride can be an effective feeder to intercity fixed route services–already implemented in Nipomo area with coordination of daytime schedules. Existing Dial-a-Ride trips include about 25% that feed the fixed route service. • Job training grants a possibility; job training for drivers. 158 OCTOBER 2007
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San Luis Obispo - Caltrans - State of California

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