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San Luis Obispo - Caltrans - State of California

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SAN LUIS OBISPO REGION<br />

COORDINATED HUMAN SERVICES-PUBLIC TRANSPORTATION PLAN<br />

Resources<br />

• HUD funding includes a line item for bus passes and for vehicles expenses. There is a<br />

three year funding cycle. High gas prices are eroding this line item and creative<br />

alternatives to transportation problems are important to identify.<br />

• Some interest in mileage-reimbursement programs to assist frail elders or others in<br />

getting from remote areas into services.<br />

• DSS can purchase bus passes for consumers who are working.<br />

• Paso Robles has mid-day senior travel needs; planning one new route with two buses.<br />

Also implementing targeted travel training.<br />

• There is a lack <strong>of</strong> communication between transit and human services for the later group<br />

to know what is being planned, what new projects are in the hopper that will help to meet<br />

consumer needs.<br />

Possible Projects<br />

• Information portals – in as many ways as possible to get information out about existing<br />

and planned transit services: web site, telephone links, multiple ways to disseminate the<br />

info.<br />

• Important to focus services and information as population will not continue to support an<br />

array <strong>of</strong> programs; focus on exchange <strong>of</strong> information – human services understands<br />

needs while transit understands deployment <strong>of</strong> vehicles and related resources.<br />

• New technology tools to help with information exchange – calling re information,<br />

dispatch calling consumers re next bus arrival, improved scheduling so vehicles are<br />

timelier.<br />

• Regional Mobility Management- Regional Rideshare exists to match people with needs.<br />

SLOCOG is a logical coordination point.<br />

• Improved Fare Options-Interest in common transit fare mechanisms to make it more<br />

seamless across the county to consumers.<br />

• Agency Communication Need to create ways for social service people to learn what the<br />

transit people are saying; have to get the right people to the table to learn what transit is<br />

planning, to then influence what human services organizations can plan.<br />

• Non transit options-Interest in vanpools or coordination with school districts for rural<br />

communities.<br />

• Individualized Needs- Information needs to respond to individualized consumer needs;<br />

ability to talk to a person on the telephone.<br />

• Single Information line Need to promote integration <strong>of</strong> 511 and 211.<br />

167<br />

OCTOBER 2007

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