San Luis Obispo - Caltrans - State of California

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SAN LUIS OBISPO REGION COORDINATED HUMAN SERVICES-PUBLIC TRANSPORTATION PLAN coordination, as its role will vary with the nature of the strategy, plan or activity to be accomplished. This role will include but is not limited to, serving in a number of capacities as partner, broker and/or coordinator of projects, plans and programs. The Regional Mobility Manager with its multiplicity of roles must also serve as the “translator” and liaison between the two sectors toward the goal of improved mobility for the target populations. For the San Luis Obispo region, a single Regional Mobility Manager will provide leadership and promote dialog between the public transit operators and the human services agencies, as well as among the public operators themselves. Bridging the communication gap between the two systems is important and complicated as each speaks different languages and, to some degree, has different values. Further dialog among public transit operators is important as the plan speaks to the critical need for continued coordination among public transit services, as has been the direction of activities already undertaken. Coordinating public transit will go far in meeting some trip needs identified by this plan – for example, around transfer locations and timing of connections, common core service hours and standardized fare policy and fare collection mechanisms. Given the complexities of this leadership role, the plan recommends that the Regional Mobility Manager be strongly affiliated with SLOCOG as the metropolitan planning organization. SLOCOG’s authority as the funding conduit for the public operators and its regional planning responsibility will help to support and realize the coordination opportunities this plan envisions. 8.3.2 Ensuring a Strong Coordination Framework: Coordination Between Public Transit Providers Coordination also means coordination within systems, particularly within and between public transit systems. This introspective on coordination is equally important, especially for public transit whose sole business is to operate transportation services that should be seamless and transparent to the general public customers. Several recent initiatives, which have led to service improvements for the general public, have demonstrated potential for coordination between transit providers. Examples are; • Merging of two local fixed routes in North County for more direct connections between two cities (North County Shuttle, Aug. 06); • Shift of transit operations, dispatch and maintenance for several County Dial-A-ride systems under the RTA umbrella (South Bay and Nipomo DAR’s) with recent use of Mobile Data Terminals (2007); and • Coordinated planning and implementation of regional and local bus service improvements (South County Area Transit timed transfer with regional buses since August 2007). Although, there are and have been coordination initiatives undertaken by the San Luis Obispo region’s public transit operators, there remain opportunities to strengthen the public transit network and better serve consumers. For example, establishing core service operating hours across the region would benefit the transit dependent low-income rider who may need to travel long distances from home to work and back again, and must be certain that a return trip can be made. Other examples of potential areas of coordination could include standardization of age eligibility requirements between systems, more uniform fare media and coordinated scheduling and dispatching. 117 OCTOBER 2007
SAN LUIS OBISPO REGION COORDINATED HUMAN SERVICES-PUBLIC TRANSPORTATION PLAN 8.4 PLAN VISION AND GOALS The following overall vision is proposed for San Luis Obispo locally developed coordination action plan: IMPROVED MOBILITY FOR SAN LUIS OBISPO REGION SENIORS, PERSONS WITH DISABILITIES AND PERSONS OF LOW INCOME The project team has developed three (3) goals to accomplish coordination of transportation between public transit and human and social service agencies and organizations in the county. The Coordinated Plan goals are as follows: 1. Establish a coordination infrastructure to promote coordination within and between public transit agencies and the human services organizations. 2. Build capacity to meet individualized mobility needs. 3. Promote information portals to enable numerous of points of access to transportation information. These three goals are supported by fifteen (15) implementing objectives and fifty-three (53) implementing actions, strategies and projects. The goals, objectives, implementing actions, strategies and recommended projects are discussed below and outlined in Table 8-2. Goal 1 - Coordination Infrastructure Given the level and diversity of needs in the region, a regional approach to facilitating coordination is needed, as no one agency or organization has the resources to facilitate the necessary cultural, institutional and operational changes needed to accomplish coordination goals. Coordination in the San Luis Obispo region cannot be accomplished without dedicated staff and financial resources. Projects funded under this goal should establish and/or further the development of the regional mobility concept. The specific objectives proposed under this goal include: 1.1 Establish a Regional Mobility Manager function to provide leadership on coordination of specialized transportation within the San Luis Obispo region. 1.2 Establish the Regional Mobility Manager’s role in developing and “growing” projects responsive to regional coordination goals and objectives. 1.3 Promote human service agency-level Mobility Manager’s capabilities through the Call for Projects and through outreach by Regional Mobility Manager. 1.4 Develop visibility around specialized transportation issues and needs, encouraging high level political and agency leadership. 1.5 Establish a SLOCOG Call for Projects process sufficiently flexible for applicants to design and implement projects responsive to identified needs. 1.6 Report on project performance, promoting project successes to regional partners and at state and federal levels. 118 OCTOBER 2007
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San Luis Obispo - Caltrans - State of California

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