San Luis Obispo - Caltrans - State of California

More documents

Recommendations

Info

SAN LUIS OBISPO REGION COORDINATED HUMAN SERVICES-PUBLIC TRANSPORTATION PLAN 4.3 STAKEHOLDER OUTREACH FINDINGS Recognizing that this plan outreach brings back representative results and not a complete picture of any single service or client group, results are summarized from two perspectives: 1. Consumer group or market segment 2. Geographic area SLOCOG’s request for proposal required the needs assessment to consider market segments or consumer groups as one primary frame of analysis. Also presented is a geographic dimension, so critical to public transportation planning and because many trips made by consumers within the county are inter-regional in nature. These perspectives will provide a clearer understanding of needs that may be met by coordinated responses. The highlights of the outreach activities are presented below. In addition, the public meeting notices are included as Appendix 4-1 and summaries of the outreach interviews and public meetings are included as Appendix 4-2. 4.3.1 Consumer Groups’ Transportation Needs and Findings Persons with Developmental Disabilities: • Tri-Counties Regional Center (TCRC) reduced its transportation reimbursements to agencies, requiring them to both cut their transportation budgets (in half in some instances) and develop alternatives transportation methods. • TCRC vendor agencies struggle with reduced transit operations budgets. • TCRC consumers are eligible for public transit services and many for ADA services. In Paso Robles, the morning and afternoon buses are filled with school children, with no capacity to serve regional center trips. • Vehicle replacement, vehicle maintenance and driver training are support services of concern. Any potential for saving dollars in these areas is of interest. • Long-distance trips to outlying areas are of a concern; expensive and difficult trips to schedule given the time involved: Shandon in northeast SLO County. • Transfers between buses are difficult for this population. Consumers are more likely to use public transit where it goes straight through – appreciated change with North County Shuttle thru service to Cuesta College from Atascadero. • Possible liability insurance concerns [costs] for TCRC vendors providing client transportation. • Changes to services are difficult for this population – holiday changes that don’t coincide with workshop holidays (e.g. the summer schedule reflecting Cal Poly student travel in San Luis Obispo). Potential projects: Operations or alternative services: driver training; vehicle maintenance projects; special shuttles targeted to outlying communities; input on routing/ scheduling or at least advance notice in order to re-train consumers who are travel trained on an existing route configuration. Capital projects: spare vehicle, vehicle replacement for NCI (formerly North County Industries), possibly other regional center vendors. 57 OCTOBER 2007
SAN LUIS OBISPO REGION COORDINATED HUMAN SERVICES-PUBLIC TRANSPORTATION PLAN Persons with Visual Impairments/ Persons with Disabilities • Information concerns about changes to SLO fixed-route services without notifying public -- holiday schedules that are focused on CalPoly student travel patterns don't recognize the needs of SLO residents who work at the campus throughout the year. • No information at bus stops on holiday changes and these holidays are not intuitive holidays, in that they follow the academic year and not necessarily Federal legal holidays. Consumers can wait indefinitely for a bus that never comes. • Importance of calling out stops is critical to those with visual impairments, and it benefits new or uncertain riders too. • Need to extend hours of services in both mornings and evenings. Need earlier morning service for those who are transit dependent. No evening service on selected routes that would benefit from extended evening service. • There had been one doctor in San Luis Obispo who would renew the MediCal prescriptions for behavioral health consumers; this physician recently died and these individuals must now go down to Santa Barbara to get prescriptions renewed every couple of months. Potential projects: Operations or alternative services: information projects oriented to those on the buses including more bus information at stops and at pass outlets with trained staff, increased realtime bus information with greater sensitivity to those with low vision. Expand transit service hours in both early mornings and later evenings, with more advanced planning and coordination with social services agencies for service changes. Persons of Low Income or Limited Means / Homeless Persons • Very, very difficult for low income consumers to pay transit fares because of their fixed incomes. • Ride-On fares are difficult, although some Ride-On services do travel out into outlying communities. • Bus passes differ substantially in prices – South County Area Transit is $3.50 a day while interregional base fares are $1.50. Lowest income riders don’t have funds to pay. • Need a mechanism for issuing bus passes to those on General Assistance, including the option of working directly with social service agencies to provide bus passes for those on general aid relief. • Consumers do not live where the employment is; sometimes difficult to make the connections on transit. • Transit routing in the City of San Luis Obispo is difficult for consumers using “one stop shop” services at the Creekside Career Center (South Broad, s/o Tank Farm Road). Two other facilities within the city: Prado Day Care Center (Prado Road near Higuera/101) and the Shelter (Orcutt Road near South Broad) are poorly connected. In all cases, a local homeless person will need to make one transfer in downtown SLO. In some cases, an EOC & DSS client from South County will need to make 2 or 3 transfers (local, regional, local) to reach the career center. For some users, the long wait at bus stops becomes a real barrier to survival. • Difficult to serve large migrant populations in outlying communities, particularly in North County: Creston, Shandon, California Valley, San Miguel. 58 OCTOBER 2007
Page 1 and 2:
COORDINATED HUMAN SERVICES - PUBLIC
Page 3 and 4:
SAN LUIS OBISPO REGION COORDINATED
Page 5 and 6:
Page 7 and 8:
Page 9 and 10:
Page 11 and 12:
Page 13 and 14:
Gaps in service, continued SAN LUIS
Page 15 and 16:
Page 17 and 18:
Page 19 and 20:
Page 21 and 22:
Page 23 and 24: SAN LUIS OBISPO REGION COORDINATED
Page 51 and 52: 3.2.3 Coordination Interest and Exp
Page 73: SAN LUIS OBISPO REGION COORDINATED
Page 125 and 126:
Page 127 and 128:
Page 129 and 130:
Page 131 and 132:
Page 133 and 134:
Page 135 and 136:
Page 137 and 138:
Page 139 and 140:
GOAL 2.0: BUILD CAPACITY TO MEET IN
Page 141 and 142:
Page 143 and 144:
Page 145 and 146:
Page 147 and 148:
Page 149 and 150:
Page 151 and 152:
Page 153 and 154:
___________________________________
Page 155 and 156:
Page 157 and 158:
Page 159 and 160:
Page 161 and 162:
Page 163 and 164:
Page 165 and 166:
Page 167 and 168:
Page 169 and 170:
Page 171 and 172:
Page 173 and 174:
Page 175 and 176:
Ride-On Interview at Ride-On office
Page 177 and 178:
Page 179 and 180:
Page 181 and 182:
Page 183 and 184:
Page 185 and 186:
Page 187 and 188:
Page 189 and 190:
Page 191 and 192:
Page 193 and 194:
Page 195 and 196:
Page 197 and 198:
Page 199:
show all

San Luis Obispo - Caltrans - State of California

Create successful ePaper yourself

Delete template?

Save as template?