San Luis Obispo - Caltrans - State of California

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SAN LUIS OBISPO REGION COORDINATED HUMAN SERVICES-PUBLIC TRANSPORTATION PLAN PLAN VISION, GOALS AND RECOMMENDATIONS A vision is proposed for the San Luis Obispo region’s locally developed coordination plan: IMPROVED COMMUNITY MOBILITY FOR SAN LUIS OBISPO REGION SENIORS, PERSONS WITH DISABILITIES AND PERSONS OF LOW INCOME To this end, the project team has developed three (3) goals, supported by fifteen (15) implementing objectives to accomplish coordination in the region. In addition, a total of fifty-three (53) implementing actions, strategies or projects are identified. The goals and objectives to guide project development are summarized below. These goals are responsive to the Federal guidance for the locally developed plan and establish the roadmap by which mobility needs of the San Luis Obispo region target populations can be addressed. The implementing strategies are the methods by which gaps in services and opportunities for improved efficiencies may be achieved, through coordinated strategies and initiatives. The three goals are described as follows: Goal 1 - Coordination Infrastructure Given the level and diversity of needs in the region, a regional approach to facilitating coordination is needed, as no one agency or organization has the resources to facilitate the necessary cultural, institutional and operational changes needed to accomplish coordination goals. Coordination in the San Luis Obispo region cannot be accomplished without dedicated staff and financial resources. Projects funded under this goal should establish and/or further the development of the regional mobility concept. The specific objectives proposed under this goal include: 1.1 Establish a Regional Mobility Manager function within SLOCOG to provide leadership on coordination of public transportation/ human services transportation within the San Luis Obispo region. 1.2 Establish the Regional Mobility Manager’s role in developing and “growing” projects responsive to regional coordination goals and objectives. 1.3 Promote human service agency-level Mobility Manager capabilities through the Call for Projects and through outreach by Regional Mobility Manager. 1.4 Develop visibility around specialized transportation issues and needs, encouraging high level political and agency leadership. 1.5 Establish a SLOCOG Call for Projects process sufficiently flexible for applicants to design and implement projects addressing identified needs. 1.6 Report on project performance, promoting project successes to regional partners and at state and federal levels. Goal 2 – Building Capacity to Meet Individualized Mobility Needs Acknowledging that more transportation capacity is needed to serve the growing population of the San Luis Obispo region, this goal addresses the idea of providing more trip options for the target populations. In addition, this goal inherently includes the concept of strengthening the ability of human service agencies and organizations to provide those trips that public transit cannot, thereby increasing not only capacity but access to services. The notions of reliability, quality of service and service monitoring are reflected under this goal. The objectives proposed include: 2.1 Promote policies that increase the quantity of public transit, paratransit and specialized transportation provided. 2.2 Identify and invest in strategies to improve the quality of specialized transportation, with attention to meeting individualized needs. xvi OCTOBER 2007
SAN LUIS OBISPO REGION COORDINATED HUMAN SERVICES-PUBLIC TRANSPORTATION PLAN 2.3 Develop strategies for improving transportation solutions in identified corridors of need. 2.4 Promote capital improvements to support safe, comfortable, efficient rides for the target populations. 2.5 Establish mechanisms to support transportation services provided by human services agencies. 2.6 Establish procedures to measure the quantities of trips provided, existing and new. Goal 3 – Information Portals It is critical to broaden the reach of information related to transit and specialized transportation services for clients/consumers, as well as stakeholder agencies and organizations. The San Luis Obispo region has significant transportation resources. Points of access to transportation information must be expanded to allow everyone the opportunity to understand transportation choices and to use the transportation network. The objectives proposed under this goal include: 3.1 Integrate and promote existing and new information strategies, including 211, 511 and web-based tools to get specialized transportation information to consumers. 3.2 Develop information portal tools for wide distribution. 3.3 Promote information opportunities for human services line staff and direct service staff. SEQUENCING AND PRIORITIZATION OF RECOMMENDATIONS Phase 1 of implementing these recommendations is to establish the Regional Mobility Manager (RMM), including determining the best location for that function. An advisory body to guide both the RMM and the activities of this plan is recommended, with broad representation from among the agencies and constituencies best representative of the target populations. Subsequent agency-level mobility managers are also envisioned, to guide individual consumers. Phase 2 entails development of coordinated Action, Plans, Projects and Policies and may bring attention to such project concepts as: ‣ Implement a countywide travel training program ‣ Develop a transit data collection process to assist human service agencies ‣ Implement future coordinated service delivery models that use volunteer labor ‣ Conduct an annual inventory to build and nurture the coordination environment ‣ Develop additional processes and avenues to facilitate bus pass purchase programs for human service agencies. A competitive selection process will be developed by SLOCOG for Section 5316 (JARC) and Section 5317 (New Freedom), consistent with state guidelines around the Section 5310 program. Recommendations for a flexible application process are proposed with projects to be invited under one or more of the three general project categories: 1. Coordination Infrastructure 2. Building Capacity 3. Information Portals PLAN ADOPTION PROCESSES The process for SLOCOG approval and adoption of the Coordinated Plan includes the following activities: ‣ Presentation and public hearing on the draft plan to SLOCOG Board of Directors August 8, 2007. ‣ Final plan presentation to SLOCOG Board of Directors for adoption on October 3 rd , 2007. xvii OCTOBER 2007
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San Luis Obispo - Caltrans - State of California

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