Tsunami MP.11 Installation and Management Model 5012-SUR ...
Tsunami MP.11 Installation and Management Model 5012-SUR ...
Tsunami MP.11 Installation and Management Model 5012-SUR ...
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<strong>Tsunami</strong> <strong>MP.11</strong> <strong>5012</strong>-<strong>SUR</strong> <strong>Installation</strong> <strong>and</strong> <strong>Management</strong><br />
Statement of Warranty<br />
D<br />
Warranty Coverage<br />
Proxim Wireless Corporation warrants that its Products are manufactured solely from new parts, conform substantially to<br />
specifications, <strong>and</strong> will be free of defects in material <strong>and</strong> workmanship for a Warranty Period of 1 year from the date of<br />
purchase.<br />
Repair or Replacement<br />
In the event a Product fails to perform in accordance with its specification during the Warranty Period, Proxim offers<br />
return-to-factory repair or replacement, with a thirty (30) business-day turnaround from the date of receipt of the<br />
defective Product at a Proxim Wireless Corporation Repair Center. When Proxim Wireless has reasonably determined<br />
that a returned Product is defective <strong>and</strong> is still under Warranty, Proxim Wireless shall, at its option, either: (a) repair the<br />
defective Product; (b) replace the defective Product with a refurbished Product that is equivalent to the original; or (c)<br />
where repair or replacement cannot be accomplished, refund the price paid for the defective Product. The Warranty<br />
Period for repaired or replacement Products shall be ninety (90) days or the remainder of the original Warranty Period,<br />
whichever is longer. This constitutes Buyer’s sole <strong>and</strong> exclusive remedy <strong>and</strong> Proxim Wireless’s sole <strong>and</strong> exclusive<br />
liability under this Warranty.<br />
Limitations of Warranty<br />
The express warranties set forth in this Agreement will not apply to defects in a Product caused; (i) through no fault of<br />
Proxim Wireless during shipment to or from Buyer, (ii) by the use of software other than that provided with or installed in<br />
the Product, (iii) by the use or operation of the Product in an application or environment other than that intended or<br />
recommended by Proxim Wireless, (iv) by modifications, alterations, or repairs made to the Product by any party other<br />
than Proxim Wireless or Proxim Wireless’s authorized repair partners, (v) by the Product being subjected to unusual<br />
physical or electrical stress, or (vii) by failure of Buyer to comply with any of the return procedures specified in this<br />
Statement of Warranty.<br />
Buyers should return defective Products within the first 30 days to the merchant from which the Products were<br />
purchased. Buyers can contact a Proxim Wireless Customer Service Center either by telephone or via web. Calls for<br />
support for Products that are near the end of their warranty period should be made not longer than seven (7) days after<br />
expiration of warranty. Support <strong>and</strong> repair of products that are out of warranty will be subject to a repair fee. Contact<br />
information is shown below. Additional support information can be found at Proxim Wireless’s web site at http://<br />
support.proxim.com.<br />
USA & Canada Customers<br />
Call Technical Support: Phone: 408-383-7700<br />
Toll Free: 866-674-6626<br />
Hours: 6:00 AM to 6:00 P.M. Monday - Friday, Pacific Time<br />
APAC Customers<br />
Call Technical Support: Phone: +91 40 23115490<br />
Hours: 9:00 AM to 6:00 P.M. Monday - Friday, IST (UTC/GMT +5:30 hrs)<br />
International Customers<br />
Call Technical Support: Phone: 408-383-7700<br />
Hours: 6:00 AM to 6:00 P.M. Monday - Friday, Pacific Time<br />
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