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IN THE BUBBLE JOHN THACKARA - witz cultural

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7 Learning<br />

Learning as a Design Issue<br />

You may remember the advertisement for an information services company<br />

that featured a water pipe, tied in a knot, over a person’s head. A solitary<br />

drop of water dripped out of the pipe’s open end. The ad’s visual<br />

metaphor and accompanying text were about the removal of information<br />

blockages. A good information system, the ad seemed to suggest, will pour<br />

information into our heads, a bit like filling up a bucket.<br />

Pipe-and-bucket thinking pervades policy that has to do with learning<br />

and education. The British government is even building a ‘‘National Grid<br />

of Learning’’ that will connect all schools to the Internet. It’s a great political<br />

metaphor—knowledge for all, just like water or electricity. But it’s an<br />

outdated model of learning. Learning is a complex, social, and multidimensional<br />

process that does not lend itself to being sent down a pipe—for example,<br />

from a website. Knowledge, understanding, wisdom—or ‘‘content,’’<br />

if you must—are qualities one develops through time. They are not a thing<br />

one is sent.<br />

Content vs. Thought<br />

Formal education is already crippled by too much content and too little<br />

time to think. By the early 2000s, no fewer than 270 different entities were<br />

in a position to send directives to English schools. The tap has been left<br />

running for so long that teachers and pupils feel like submariners in a disaster<br />

movie—afloat near the ceiling, struggling to breathe. As Ivan Illich<br />

understood thirty years ago, when he proposed the ‘‘de-schooling of society,’’<br />

1 the best solution to our many education dilemmas is probably to

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