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IN THE BUBBLE JOHN THACKARA - witz cultural

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172 Chapter 8<br />

the central question of what Ken Goldberg, a professor at the University of<br />

California at Los Angeles, calls ‘‘telepistemology’’—the study of knowledge<br />

acquired at a distance. Cyberspace presents us with a dilemma, he says; we<br />

are physical beings who experience the world through our bodies. Are we<br />

being deceived? What can we know? ‘‘These questions in the philosophy<br />

are hardly new—they date back to Plato and Aristotle,’’ Goldberg notes.<br />

‘‘Now, however, if we are to measure and interpret the state of invisible systems<br />

around us, we have to make important judgments about the value of<br />

knowledge that is technologically mediated.’’ 33<br />

We cannot wait for philosophers to resolve two-thousand-year-old differences<br />

about the status of different kinds of knowledge before looking<br />

for new ways to perceive the consequences of our actions for the health<br />

of the planet. Whether or not one set of data is or is not ‘‘true’’ is not the<br />

main issue. The purpose of new perceptual aids is to stimulate us to reflect<br />

more critically about the consequences of our actions for larger systems.<br />

For Terry Winograd and Fernando Flores, authors of a classic book called<br />

Understanding Computers and Cognition, the issue is not one of theoretical<br />

exactitude. Practical understanding, they argue, is more fundamental than<br />

detached theoretical understanding. ‘‘We cannot,’’ they observe, ‘‘deal with<br />

‘organism’ and ‘environment’ as two interacting, independent things.’’ 34<br />

The consequence of that appears to be that augmenting reality and augmenting<br />

our capacity to sense the invisible are interrelated tasks.<br />

Teach the World to Speak<br />

At Teyler’s Museum in Haarlem, in The Netherlands, a magnificent sound<br />

synthesizer is on display that was once used for imitating vocal sounds.<br />

Eight chunky resonators, a bit like miniature brass water boilers, are attached<br />

to electronic tuning forks that are actuated by clunky copper coils.<br />

A keyboard, containing eight white keys, is mounted on an aged wooden<br />

plinth. The machine is dated 1859.<br />

Nearly 150 years later, it’s still not much fun listening to machines.<br />

Microsoft, IBM, and other companies have spent billions of dollars trying<br />

to enable us to converse with computers the way people did with HAL in<br />

the movie 2001: A Space Odyssey. But progress is painfully slow. Computer<br />

scientist Ben Shneiderman believes the whole effort is misguided, if only<br />

because—for computers and people alike—‘‘it’s hard to speak and think

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