- Page 1 and 2: IN THE BUBBLE DESIGNING IN A COMPLE
- Page 4 and 5: In the Bubble Designing in a Comple
- Page 8 and 9: Acknowledgments They say that it ta
- Page 10: Acknowledgments ix James Bradburne,
- Page 13 and 14: 2 Introduction Two questions follow
- Page 15 and 16: 4 Introduction Being skeptical abou
- Page 17 and 18: 6 Introduction To do things differe
- Page 19 and 20: 8 Introduction m consider material
- Page 21 and 22: 10 Chapter 1 tripled, economic outp
- Page 23 and 24: 12 Chapter 1 If highways like the L
- Page 25 and 26: 14 Chapter 1 materials, energy, and
- Page 27 and 28: 16 Chapter 1 have an interest in th
- Page 29 and 30: 18 Chapter 1 use them. This is how
- Page 31 and 32: 20 Chapter 1 in a tangled heap of b
- Page 33 and 34: 22 Chapter 1 market—namely, us—
- Page 35 and 36: 24 Chapter 1 affluence in his book
- Page 37 and 38: 26 Chapter 1 9. Seek constant impro
- Page 40 and 41: 2 Speed The English travel writer B
- Page 42 and 43: the old country with them. The Conc
- Page 44 and 45: Speed 33 when deciding when to begi
- Page 46 and 47: According to the psychologist David
- Page 48 and 49: Speed 37 spread-sheet—creating, n
- Page 50 and 51: Speed 39 famous for his obsession w
- Page 52 and 53: provided. Today, people who do not
- Page 54 and 55: The Nemawashi Factor Modern organiz
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yond the age of speed by having mov
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Speed 47 people can adjust their be
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Tempo Design Speed 49 Music has alw
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3 Mobility Shortly after the near m
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Mobility 53 air travel in India are
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Mobility 55 ing to shop usually tak
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Net (DPWN, formerly DHL) proclaim t
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Mobility 59 routes as calculated by
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its.’’ In Doors of Perception c
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Table 3.1 Information flow in senso
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Mobility 65 distance—but indirect
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Lab, counsels that technology that
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Mobility 69 ‘‘load balancing’
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decentralized architecture, Napster
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4 Locality The chicken breast packe
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some 10 percent of business-to-busi
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people for the sacrifice of their o
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Locality 79 Children’s Theatre in
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1960s that in designing on a large
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munications. In these connected com
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Locality 85 At most industry presen
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Most of us are potentially both use
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cess to open spectrum is important.
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and services to local subscribers.
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Locality 93 seminar in the United K
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street-level research undertaken in
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5 Situation In May 1993 I arrived i
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nizations. In the extreme view, own
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Situation 101 reinforce what philos
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Situation 103 amount of business ca
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Designing Situations Situation 105
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does virtually nothing to give pass
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about the time when the commercial
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‘‘Place is not given, it is mad
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114 Chapter 6 industry populated by
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116 Chapter 6 Clinical Performance
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118 Chapter 6 should function more
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120 Chapter 6 Other kinds of decent
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122 Chapter 6 we live longer, and t
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124 Chapter 6 There would be no ted
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126 Chapter 6 one another whenever
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128 Chapter 6 the essential activit
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130 Chapter 6 commodities on the st
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132 Chapter 6 or add new links, to
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134 Chapter 6 Box 6.1 George P. Mur
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136 Chapter 7 have less of it. But
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138 Chapter 7 U.S. firms spend a bi
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140 Chapter 7 learning as the penci
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142 Chapter 7 but the way they oper
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144 Chapter 7 possible range of ins
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146 Chapter 7 Figure 7.1 Time-lines
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148 Chapter 7 Marlborough College t
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150 Chapter 7 of the process. Techn
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152 Chapter 7 are seemingly unconne
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154 Chapter 7 a common disciplinary
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156 Chapter 7 for a hybrid cash and
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158 Chapter 7 All this is a bottom-
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8 Literacy A few years ago I met a
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Literacy 163 In biblical times, a s
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Literacy 165 surface or at the leve
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on passive consumption of authorita
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of the entire known universe, has b
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Literacy 171 ‘‘external’’ t
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at the same time.’’ 35 Speech i
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Literacy 175 break in continuity de
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ook is about how this tendency exte
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Literacy 179 to extract coffee arom
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Zeldin’s book signified ‘‘the
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cal results with simple technology.
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9 Smartness Imagine, for a moment,
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technology to the people who are su
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are unaware that particularly valua
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and optimize the distribution of th
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The potential is fantastic, but we
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Smartness 195 shape when you heat t
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any attempt simply to copy the resu
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so small we can barely see them, th
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an identification document. The rol
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Smartness 203 own bodies will be us
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Smartness 205 Greger Linden, a Finn
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Smartness 207 sulted. The twenty-mi
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Smartness 209 ing up with each othe
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212 Chapter 10 the situation. In a
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214 Chapter 10 would nudge it into
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216 Chapter 10 From Top-Down Design
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218 Chapter 10 everything from scra
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220 Chapter 10 What service designe
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222 Chapter 10 local user experts w
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224 Chapter 10 From Design as Proje
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226 Chapter 10 The dance of the big
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228 Notes to Pages 3-10 transformat
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230 Notes to Pages 11-12 8. Lennart
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232 Notes to Pages 16-17 23. Han Br
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234 Notes to Pages 20-27 defunct an
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236 Notes to Pages 33-37 16. Intera
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238 Notes to Pages 41-46 ‘‘Six
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240 Notes to Pages 52-54 year.’
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242 Notes to Pages 57-60 23. Hau Le
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244 Notes to Pages 67-71 43. Craft
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246 Notes to Pages 75-79 and more o
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248 Notes to Pages 82-87 23. Winy M
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250 Notes to Pages 91-103 52. John
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252 Notes to Pages 107-113 18. Info
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254 Notes to Pages 116-118 11. Luci
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256 Notes to Pages 122-125 Internat
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258 Notes to Pages 130-132 that a b
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260 Notes to Pages 138-141 Politica
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262 Notes to Pages 145-149 35. Twig
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264 Notes to Pages 156-164 56. Soni
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266 Notes to Pages 168-172 19. Gary
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268 Notes to Pages 175-178 45. Davi
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270 Notes to Pages 185-191 9 Smartn
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272 Notes to Pages 193-195 was rebu
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274 Notes to Pages 199-201 by Gille
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276 Notes to Pages 202-204 52. Drug
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278 Notes to Pages 206-211 65. Poli
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280 Notes to Pages 216-221 15. Edwa
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What to Read Next Ten Books to Read
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Holloway, Richard. Looking in the D
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Bibliography Alakeson, Vidhaya, ed.
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Csikszentmihalyi, Mihaly. Flow and
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Holland, John H. Adaptation in Natu
- Page 304 and 305:
Mitchell, William J. The Reconfigur
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van Hinte, Ed, and Conny Bakker. Tr
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298 Index Apollo, 140 Appointments,
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300 Index Communication (cont.) sup
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302 Index Design (cont.) humanity a
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304 Index Energy (cont.) transporta
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306 Index Hansa League, 80 Hanze Ex
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308 Index Industry (cont.) transpor
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310 Index Learning (cont.) economic
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312 Index Mentors, 151-152 Merleau-
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314 Index Pitroda, Sam, 91, 249n51
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316 Index Smartness (cont.) bio-mec
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318 Index Storytelling, 161, 181 St
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320 Index United States (cont.) lea