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IN THE BUBBLE JOHN THACKARA - witz cultural

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Net (DPWN, formerly DHL) proclaim that ‘‘delivery is just the beginning of<br />

what we can do for your business.’’ They have transformed themselves into<br />

‘‘consolidators’’ or ‘‘integrators’’ of multiple flows of stuff, information, and<br />

money. They have become proficient, too, in supply chain management,<br />

brokerage services, trade financing, reverse logistics, critical-parts distribution,<br />

global freight, e-commerce tools, online tracking, and package<br />

delivery. 22<br />

Modern logistics enables supply chains to become supply webs. Hau Lee,<br />

director of the Global Supply Chain Management Forum at Stanford University,<br />

says the perfect supply system ‘‘is an intricate network of suppliers,<br />

distributors and customers who share carefully managed information about<br />

demand, decisions and performance, and who recognize that success for<br />

one part of the supply chain means success for all.’’ The problem is that<br />

companies do not always want to share information. That’s where chief information<br />

officers (CIOs) need to step in and help manage the flow of information<br />

and build trust among business partners, according to Lee. 23<br />

Modern logistics, although undeniably impressive, is a smart answer to<br />

the wrong question. Logistics analyzes and optimizes the supply chain for<br />

a company and so creates value—but at a cost to the rest of us. In addition<br />

to the energy consumed, logistics consumes huge amounts of space and<br />

equipment. The total supply of short-term warehouse space increased<br />

from 6.1 to nearly 6.5 billion square feet between 1999 and 2000 alone. 24<br />

Faster movement of people or goods requires much greater public investment<br />

in transport systems. More logistics, however efficient, will make<br />

things worse if it is dedicated to shifting stuff further, faster. Rather than<br />

long-distance patterns of movement at accelerating speeds, local patterns<br />

of activity are a better destination.<br />

Design Strategy 1: Think More, Drive Less<br />

Mobility 57<br />

The overwhelming majority of modernization programs around the world<br />

aspire to improve existing mobility systems through the better integration<br />

of the transport systems already in place. Increasingly, European planners<br />

now treat car, rail, air, and ship as complementary—not competing—<br />

modes of transport. Airlines, for example, are happy to displace passengers<br />

from some short-range flights onto rail; I can already buy a single codesharing<br />

ticket from Amsterdam to Montpellier in which the first leg of my

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