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IN THE BUBBLE JOHN THACKARA - witz cultural

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176 Chapter 8<br />

designed a new set of sounds, based on the notion of a wind chime, to improve<br />

communication effectiveness by using a wider variety of easily distinguished<br />

signals and to improve listenability through the use of an<br />

expanded sound palette and deliberate composition. A variety of timbres,<br />

pitches, and rhythms are used to create a soundscape that is harmonic,<br />

varied, and textured. 47<br />

‘‘Our cities talk to us,’’ says the typographer Paul Elliman. They speak<br />

from the walls and ceilings of buildings, from elevator cars, supermarket<br />

checkouts, and subway trains. Objects and spaces offer directional advice,<br />

even warnings. These exchanges may not amount to a full dialog, but<br />

through a range of technology, involving recordings as well as complex<br />

language-modeling programs, our movement is guided increasingly by the<br />

voices of audio signage. These spoken forms of way finding occupy their<br />

own place in the city, which Elliman calls an ‘‘acousmatic space.’’ 48 The<br />

term, which comes from Michel Chion’s film theory, describes characters<br />

that speak but remain concealed. New York subway car announcements<br />

feature presenters from Bloomberg radio, the station owned by the<br />

mayor, Michael Bloomberg—making Bloomberg one of Chion’s concealed<br />

speakers.<br />

Airports and railway stations were the first places to adopt talking signs.<br />

Since the 1970s, ‘‘Mind the Gap!’’ warnings on London’s underground<br />

have been a sonic landmark for anyone visiting the city. In Amsterdam, a<br />

row ensued when a soap actor’s voice was used to announce stations on<br />

the city’s metro. On the Madrid subway, the recorded voices of two opera<br />

singers perform a short duet just before each station. The male singer opens<br />

with ‘‘Próxima estación’’ and is closely followed by the female singer, who<br />

identifies the stop: ‘‘Plaza de Castilla.’’ In Shanghai, a friendly female voice<br />

follows you from train to platform, to ticket hall, to street, pointing out<br />

safety features and directions, suggesting bars, restaurants, and department<br />

stores. Voice, once thought of as uniquely human, is ‘‘a new benchmark<br />

in our relationship with technology,’’ says Elliman—talking and walking<br />

us though the spaces of the city. 49<br />

In his book Audio-Vision, the film theorist Michel Chion proposes that<br />

one kind of sensual perception influences another and transforms it.<br />

People have a natural urge to fuse sounds and images, in particular, as a<br />

strategy for making sense of the world. We never see the same thing when<br />

we also hear; we don’t hear the same thing when we see it as well. Chion’s

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