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DocAve 6 Service Pack 3 Control Panel Reference Guide - AvePoint

DocAve 6 Service Pack 3 Control Panel Reference Guide - AvePoint

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disabled. Please contact the administrator. To use this solution to delete the SiteCollection Tenant Group, complete the following steps:i. Use admin to log into <strong>DocAve</strong> Manager.ii. Navigate to <strong>Control</strong> <strong>Panel</strong> > Account Manager.iii. Select the Site Collection Tenant Group you are about to delete, and then clickShow User(s) on the ribbon. The User-Based View interface appears.iv. Click Deactivate or Remove from Group on the ribbon to deactivate or deleteall of the users in this group.• If the user you deactivated or deleted is currently using <strong>DocAve</strong>Manager, a prompt message will appear to inform the end-user aboutthe issue: Sorry, the current user has been disabled. Please contact theadministrator for more information.• When logging into <strong>DocAve</strong> Manager using the disabled user, the promptmessage will appear to inform the end-user about the issue: Sorry, thecurrent user has been disabled. Please contact the administrator.All of the information associated with the group you have deleted is not available. If you want to view oruse the site collections or plans associated with the users in the Site Collection Tenant Group, you canactivate the corresponding users.Deleting the Specific Web Application Tenant GroupIf there are plans associated with the users in the Web Application Tenant Group you are about todelete, this group cannot be deleted. For more information on solutions for this issue, and the specificsteps of the solutions, refer to Deleting the Specific Site Collection Tenant Group.*Note: Only deleting all of the plans associated with the users in the Web Application Tenant Group youare about to delete, and then you can delete this Web Application Tenant Group.Deleting Jobs and Backup DataIf desired, the users in the Tenant groups can delete the jobs and the backup data using the Delete Joband Backup Data function in Job Monitor.To delete the jobs and backup data, complete the following steps:1. Use the power user in the Site Collection Tenant Group to create a plan.2. Run this newly created plan.3. Navigate to <strong>Control</strong> <strong>Panel</strong> > Account Manager.4. Select the Site Collection Tenant Group you are about to delete.5. Click Show User(s) on the ribbon. The User-Based View interface appears.6. Select the standard user.42<strong>DocAve</strong> 6: <strong>Control</strong> <strong>Panel</strong>

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