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SymptomThe printer does not print.Cause/RemedyIf your computer is connected to the printer via a parallel cable, does your computersupport bi-directional communication?The printer's bi-directional communication is enabled by default. If bi-directionalcommunication is not supported by your computer, the printer will not print your job. Ifthis is the case, disable the bi-directional communication on the control panel and tryprinting again.Refer to• “ [Parallel]” (P. 147)If the printer is connected to a network, is the IP address of the printer set correctly?Or, is the data-reception control setting set correctly?Check the above settings and re-configure them if necessary.Refer to• “ Setting an IP Address (IPv4)” (P. 36)• “ Setting an IP Address (IPv6)” (P. 39)• “ Controlling Data Reception by IP Address” (P. 345)The size of the print data of a single print job may exceed the buffer capacity. This mayoccur when memory spooling is selected for the buffer setting.If a single print file exceeds the memory capacity, divide the print file into jobs that aresmaller than the memory capacity.If there are multiple data files to print, decrease the number of files to be printed at onetime.Printing is slow.The buffer capacity may be too low. If you are printing a high-resolution document, use[Allocate Memory] on the control panel to reduce the memory capacity of unused items,which increases the capacity of the print page buffer.Increasing the buffer capacity can speed up printing. Adjust buffer capacity inaccordance with the size of the print data.Also, it is recommended to disable ports that are not being used and allocate memoryfor other purposes.Refer to• “ [Allocate Memory]” (P. 206)Is [High Quality] or [High Resolution] selected for the [Image Quality] setting on the[Color Options] tab of your print driver? Changing the [Image Quality] setting to[Standard] may improve print speed.Refer to• Online help for the print driver.Printing may be slow depending on the printing method for TrueType ® fonts. Changethe printing method under [Specify Font] on the [Advanced] tab of your print driver.Refer to• Online help for the print driver.[Printing...] is displayed eventhough there is no print jobwhen the parallel/USBinterface is being used.Image loss occurs in the upperportion of the page.Printing does not start from thedesired position on the page.Did you turn on your computer after switching on the printer? Press the button to cancel printing.Note• Check to make sure that your computer is turned on before switching on the printer.Are the paper guides adjusted properly?Adjust the paper guides properly.Refer to• “4.2 Loading Paper” (P. 121)Check whether the margins are set correctly on your print driver.Refer to• Online help for the print driver.250 6 Troubleshooting