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SymptomOutput is partially blanked-out.Vertical white streaks appearon output.The paper is not appropriate for the printer. Load appropriate media.Refer to• “ Supported Paper Type” (P. 111)Cause/RemedyThe paper is damp. Load fresh paper.A drum cartridge is not installed correctly.Correctly install the drum cartridge.The interior (LED Printheads) of the printer may not be clean.Clean the interior of the printer.Refer to• “6.7 Error Messages and Error Codes” (P. 258)Condensation may have formed in the printer.On the control panel, set the Sleep mode trigger time to more than 60 minutes, and letthe printer stand with its power on. After about an hour, the heat inside the printercauses the condensation to evaporate.Refer to• “ [Sleep Mode Timer]” (P. 172)A drum cartridge or the fusing unit is damaged or has deteriorated. Depending on itscondition, the drum cartridge or fusing unit may need replacement. Contact ourCustomer Support Center or your dealer.A developing unit is damaged or has deteriorated. Depending on its condition, adeveloping unit may need replacement. Contact our Customer Support Center or yourdealer.White patches appear on output.Toner is scattered aroundimages.Images are bluish.The image transfer voltage (the [Voltage Offset] setting on the control panel) may not beset properly.Adjust the transfer voltage on the control panel.Refer to• “7.13 Adjusting the Image Transfer Voltage” (P. 380)The paper type of the selected paper tray is not appropriate. Change the [Paper Type]setting and try printing again. For example, if [Paper Type] is set to [Plain], try changingit to [Bond] or [Recycled]. If it is set to [Heavyweight], try changing it to [Extra HW].Text is smeared.The paper is not appropriate for the printer. Load appropriate media.Refer to• “ Supported Paper Type” (P. 111)The paper is damp. Load fresh paper.Condensation may have formed in the printer.On the control panel, set the Sleep mode trigger time to more than 60 minutes and letthe printer stand with its power on. After about an hour, the heat inside the printercauses the condensation to evaporate.Refer to• “ [Sleep Mode Timer]” (P. 172)6.5 Print and Image Quality Problems 253