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6.6 Paper Feed ProblemsSymptomPaper does not feed properly.Paper jams occur.Multiple sheets feed at once.Paper feeds skewed.Output is wrinkled.Cause/RemedyIs the paper loaded correctly?Reload the paper correctly. Before loading labels, transparencies, or envelopes, fanthem to make sure that they are separated.Is the paper damp?Load fresh paper.Is the paper appropriate for the printer?Load appropriate paper. Paper may still wrinkle depending on its type or condition.Refer to• “ Supported Paper Type” (P. 111)Are the paper trays pushed in completely?Push the trays firmly into the printer.Is the printer installed on a level surface?Install the printer on a level and sturdy surface.Are the paper guides adjusted properly?Adjust the paper guides properly.Refer to• “4.2 Loading Paper” (P. 121)Was paper added on top of paper in a paper tray?Adding paper to a paper tray that still contains paper can cause these types ofproblems. Fan the paper loaded in the tray and reload it into the tray. Add paper to thetray only when the tray is out of paper.The printer does not correctlyselect a paper tray from thetrays 1 to 4, and tray 6.Are the paper guides adjusted properly?If the paper guides are not positioned correctly, the printer may not correctly detect thesize of the paper loaded. Adjust the paper guides properly.Check whether the paper size and paper type settings on the print driver and controlpanel are configured correctly.Refer to• “ [Printer Settings]” (P. 190)• Online help for the print driver.The printer does not feedpaper from the bypass tray.Is [Automatically Select] selected for the [Select By Tray] setting on the [Paper/Output]tab of the print driver? Select [Tray 5 (Bypass)] or set the bypass tray for auto trayselection when [Automatically Select] is specified.Refer to• Online help for the print driver.• “ Setting Tray 5 (Bypass) for Auto Tray Selection” (P. 134)6.6 Paper Feed Problems 257