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SymptomText is garbled.Printed output is not the sameas the original data displayedon the computer screen.Is the printer set to substitute TrueType fonts with the built-in fonts?Change the printing method of TrueType fonts to set [Always Use TrueType Fonts]under [Specify Font] on the [Advanced] tab of your print driver.Refer toOnline help for the print driver.Cause/RemedyImages are skewed.The paper guides are not adjusted properly. Adjust the paper guides properly.Refer to• “4.2 Loading Paper” (P. 121)Color documents are printed inmonochrome.Is [Black & White] selected for [Output Color] on the [Paper/Output] tab of the print driver?Change the [Output Color] setting to [Color].Refer to• Online help for the print driver.Print density or colorreproduction has deteriorated.Print the Calibration Chart from the printer, compare it with the Color Sample that camewith the printer, and perform color calibration as necessary.Refer to• “7.12 Adjusting Tone Density” (P. 373)Print quality on transparenciesor envelopes is poor.Unsupported transparencies or envelopes are loaded in the printer. Load appropriatemedia.Refer to• “ Supported Paper Type” (P. 111)Check if the paper type setting on the print driver or control panel is set correctly.Refer to• “ [Paper Type]” (P. 191)• Online help for the print driver.The toner save feature is enabled or the resolution is set low on your print driver.Change these settings on the [Image Options] tab or [Advanced] tab on your printdriver.Refer to• Online help for the print driver.254 6 Troubleshooting