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General Vegetable News<br />

(September – November 2015)<br />

161<br />

‣ Coles has unveiled new ‘pick and pack’ technology<br />

which promises to cut down delivery times for online<br />

shoppers. The new system, dubbed Power Pick, has<br />

increased efficiency by up to 20 per cent and reduced<br />

order errors.<br />

‣ The tablet-based technology directs a Coles team<br />

member to the exact location of each item within the<br />

order using the most efficient route possible, with the<br />

directions pinpointing items by aisle, module, shelf and<br />

position.<br />

‣ Developed in-house at Coles as Rover, the technology<br />

has been sold to global retail technology provider<br />

NCR, and is likely to be picked up around the world.<br />

‣ Adoption of online grocery shopping has been slow,<br />

with customers generally satisfied to shop in-store.<br />

However, Coles says its online sales are growing at<br />

more than 20 per cent per year.<br />

http://www.news.com.au

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