Administration HiPath 3000/5000 V7 IP systems

3000sb1.fm
Introduction For internal use only
Features
1.5.6.1 ComScendo On a Button Suite
ComScendo On a Button Suite is a new feature set for HiPath 3000 V6.0 or later that offers new
labor-saving features for users of optiPoint telephones with displays.
The following CTI functions are part of the ComScendo On a Button Suite and can be activated
at the touch of a button:
● EasyLookup Access to the corporate directory (LDAP) from a terminal, regardless of current
call status.
Sample applications:
– Display the name of a mobile caller by pressing this button (if the number is stored in
the directory)
– Search for colleagues in the same room/alternative numbers
– Determine e-mail addresses on the basis of stored numbers/names
● EasySee: This function displays the corporate directory "phone card" on the PC Web
browser.
Sample application:
– Display the ID of an unknown called party in ringing or talk state. Answers questions
such as: Who am I talking to? What organization does this person belong to?
● EasyMail: This function automatically opens a blank e-mail on your monitor addressed to
all current called parties or conference members (provided that they are stored in the directory).
Sample application:
– "Please confirm the discussed procedure by e-mail."
● EasyShare: This function opens a Microsoft Netmeeting session for all called parties and
ComScendo on a Button Suite users stored in the directory.
Sample application:
– Initiate a telephone conference to discuss a document.
Prerequisite: ComScendo on a Button Suite must be installed for all called parties participating
in a conference.
The ComScendo On a Button Suite functions are based on HiPath CAP V3.0 XML Phone Services
and programmed on station buttons. The EasyLookup, EasySee, EasyMail, and Easy-
Share functions can be programmed on separate buttons or you can program a "ComScendo
on a Button Suite" menu on one button and use this to select the individual functions.
P31003-H3570-Y100-4-7618, 2007-10-31
1-12 HiPath 3000/5000 V7, System Description