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Administration HiPath 3000/5000 V7 IP systems

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<strong>3000</strong>sb6.fm<br />

For internal use only Middleware<br />

<strong>HiPath</strong> CAP Management<br />

6.3.1 <strong>HiPath</strong> CAP Client/Server Architecture<br />

The <strong>HiPath</strong> CAP system is based on a client/server architecture. This architecture allows third<br />

party CTI solutions to be implemented. CAP Call Control Service enables the connection to the<br />

telecommunication system and provides application interfaces both on the CTI server and on<br />

the CTI terminals.<br />

The architecture consists of three components:<br />

● Telecommunication system<br />

● CSTA-based CTI server<br />

● Microsoft TAPI-based CTI client<br />

The telecommunication <strong>systems</strong> supported by the <strong>HiPath</strong> CAP system differ in particular in the<br />

scope of the telephony functions available via CSTA and the type of physical connection between<br />

the telecommunication system and the CTI server.<br />

The <strong>HiPath</strong> CAP system itself consists of the CAP Management server component, CAP Call<br />

Control Service and the CAP TAPI Service Provider client component. There is a separate installation<br />

procedure for each component.<br />

Several telecommunication <strong>systems</strong> can be controlled collectively by CAP Call Control Services<br />

(one service per telecommunication system).<br />

P31003-H3570-Y100-4-7618, 2007-10-31<br />

<strong>HiPath</strong> <strong>3000</strong>/<strong>5000</strong> <strong>V7</strong>, System Description 6-11

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