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Administration HiPath 3000/5000 V7 IP systems

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<strong>3000</strong>sb5.fm<br />

For internal use only Serviceability<br />

Options in the Service Department<br />

5.3.9 Remote Service<br />

Definition<br />

Remote service is described as communication between the service center and <strong>HiPath</strong> <strong>3000</strong>/<br />

<strong>5000</strong> using public telecommunications networks to fulfill service tasks. These tasks are<br />

● remote system administration,<br />

● remote administration of Plus products via the system,<br />

● remote correction of system software (APS transfer),<br />

● automatic signaling of error messages.<br />

Remote service facilitates the administration and maintenance of various communication <strong>systems</strong><br />

from a central location. You can establish a connection to the system via an integrated<br />

digital modem<br />

(B channel) or an integrated analog modem (IMODC) or via HG 1500.<br />

<strong>HiPath</strong> <strong>3000</strong>/<strong>5000</strong><br />

Central Board<br />

LIM<br />

Modem<br />

Customer<br />

LAN<br />

PSTN<br />

(analog or<br />

digital<br />

telecommunications<br />

network)<br />

Plus Products<br />

Service center<br />

service PC<br />

with<br />

<strong>HiPath</strong> <strong>3000</strong>/<strong>5000</strong><br />

Manager E<br />

P31003-H3570-Y100-4-7618, 2007-10-31<br />

<strong>HiPath</strong> <strong>3000</strong>/<strong>5000</strong> <strong>V7</strong>, System Description 5-29

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