10.12.2012 Views

Administration HiPath 3000/5000 V7 IP systems

Administration HiPath 3000/5000 V7 IP systems

Administration HiPath 3000/5000 V7 IP systems

SHOW MORE
SHOW LESS

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

<strong>3000</strong>sb5.fm<br />

Serviceability For internal use only<br />

Options in the Service Department<br />

5.3.5.5 Trace Options for <strong>HiPath</strong> <strong>3000</strong><br />

> Special user rights are required for activating the Trace setting in the Maintenance<br />

Tracing ISDN Activities<br />

This feature allows the user to trace ISDN telephones (subscriber ports) and ISDN trunks (trunk<br />

ports) in real time. ISDN activities are routed to <strong>HiPath</strong> <strong>3000</strong>/<strong>5000</strong> Manager E and saved in a<br />

trace file. Only the ISDN sequences are displayed on the monitor, not the content of the ISDN<br />

messages.<br />

The call is made via <strong>HiPath</strong> <strong>3000</strong>/<strong>5000</strong> Manager E: Maintenance, "Call Monitoring" tab. The<br />

Start button starts Call Monitoring, whereupon the data of all available ports in the system is<br />

read out.<br />

If the trace session is over, you can start the ISDN Message Decoder (ISDN Tracer) and use<br />

it to convert the trace file into a readable format (only English). You can also read out the trace<br />

data using remote service.<br />

The ISDN Message Decoder is a 32 bit application which converts the ISDN layer 3 messages<br />

and information elements into a readable format. Since you cannot find out from the trace file<br />

whether it deals with an information element from a Euro ISDN or a QSig configuration, you<br />

have to select the protocol. You may select the following settings from the main menu:<br />

● Raw (default setting)<br />

● Euro ISDN<br />

● QSig V1<br />

● CorNet-NQ<br />

menu, that are exclusively reserved by the user group Development.<br />

With the “Raw” setting, the Hex values are only decoded, not interpreted. With the other two<br />

settings, the Hex values are decoded and interpreted per feature (CC, AOC, ...).<br />

Tracing Call-related Activities<br />

You can trace all activities from any telephone, trunk, etc., that is released by a call. These include<br />

consultation calls, conference calls, and hunt groups, for example.<br />

P31003-H3570-Y100-4-7618, 2007-10-31<br />

5-18 <strong>HiPath</strong> <strong>3000</strong>/<strong>5000</strong> <strong>V7</strong>, System Description

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!