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Administration HiPath 3000/5000 V7 IP systems

Administration HiPath 3000/5000 V7 IP systems

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<strong>3000</strong>sb6.fm<br />

Middleware For internal use only<br />

<strong>HiPath</strong> TAPI 120 V2.0<br />

TSP (TAPI Extended Services) Features<br />

● Central recording of call charges<br />

● Support of ACD proxy request handler<br />

● Telephone Data Service (TDS)<br />

● Heartbeat/loopback<br />

● AMHOST<br />

6.1.4 System Connection Hardware<br />

TAPI 170 for <strong>HiPath</strong> <strong>3000</strong>/<strong>5000</strong> or in the <strong>HiPath</strong> Network<br />

The CTI components are usually connected to one another or to the system(s) via TCP/<strong>IP</strong>.<br />

TAPI 170 as a Standalone Solution<br />

Alternatively, the TSP/CMD components can be connected to one another or to the system as<br />

follows:<br />

● via the DIVA Pro 2.0. ISDN card supplied<br />

● via a V24 interface with a null modem cable (part number: C39195-Z7267-C13); in order<br />

to achieve the best performance possible, the baud rate used can be increased to 19200<br />

bauds.<br />

● via TCP/<strong>IP</strong> (recommended default).<br />

P31003-H3570-Y100-4-7618, 2007-10-31<br />

6-4 <strong>HiPath</strong> <strong>3000</strong>/<strong>5000</strong> <strong>V7</strong>, System Description

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