Administration HiPath 3000/5000 V7 IP systems

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3000sb5.fm Serviceability For internal use only Options in the Service Department 5.3.9.1 HiPath 3000 Connection Options ● HG 1500 All HiPath 3000 systems can be accessed remotely with a LAN-LAN link via the HG 1500 board. ● Integrated analog modem IMODN This modem enables remote access to all systems in the HiPath 3000 product line. Access is achieved using any trunks, tie trunks, and all subscriber lines. IMODN is designed as a plug-in card. 7 Caution Be sure to disconnect the system from the power supply before removing or inserting integrated analog modems (IMODN). The IMODN is treated as a pseudo port. It receives a number in the system that can be reached internally through direct internal dialing (DID). You can cancel the DID number manually to prevent external access. ● Integrated digital modem (B channel) An integrated B channel modem is available with all systems in the HiPath 3000/5000 product line. This type of modem facilitates remote access using both digital trunks, tie trunks, as well as S 0 subscriber lines. Data transmission is supported according to Protocol X.75. The digital modem is treated as a pseudo port. It receives a number in the system that can be reached internally and through direct internal dialing. You can cancel the DID number manually to prevent external access. Access to the analog/digital modem The customer must enable the access to both modems by entering a six-digit PIN code. If the service center is to make a connection to the HiPath 3000/5000 over a modem, it may be necessary to enter this individual code. It depends on which trunk type is used for the modem access. The following applies to the system default: ● Access over ISDN trunk = enable procedure: customer must enter PIN code. ● Access over another trunk = login without code: PIN code is not necessary. If necessary, the system administration (only by using Manager T) can reset the PIN code back to the default value. P31003-H3570-Y100-4-7618, 2007-10-31 5-30 HiPath 3000/5000 V7, System Description
3000sb5.fm For internal use only Serviceability Options in the Service Department 5.3.9.2 HiPath 5000 Connection Options In general, the connection to HiPath 5000 is established via special software programs, such as pcANYWHERE. Please refer to the relevant product documentation for information on possible applications. If the customer agrees, Remote Access Service RAS can also be used, provided this service is active on the HiPath 5000 server. 5.3.9.3 Remote System Administration Remote Administration with HiPath 3000/5000 Manager E To establish a remote connection between HiPath 3000/5000 and the service center (HiPath 3000/5000 Manager E), the following options are available: ● Callback ● Service call via code ● Automatic error signaling Any one of these options establishes a connection using the integrated digital modem (B channel) or the integrated analog modem (IMODN). Callback HiPath 3000/5000 can manage up to 6 different callback indices (callback passwords and their relevant callback numbers), in which case the first callback connection is also the destination of the automatic error signaling. For each callback connection, you can select either the digital modem (B channel) or the analog modem (IMODN). Service call via code You can use any telephone to initiate a HiPath 3000/5000 service call to the service center by selecting the connection setup option “Service call using a code” and activating the feature “Remote access immediately after installation”. In contrast to the usual callback procedure, this callback (service call) is not activated by HiPath 3000/5000 Manager E itself, but by any telephone you choose. Callback initialization is essentially skipped. The service call destinations are the six callback indices that also apply to callback. You are not required to enter the relevant passwords. Automatic error signaling Error Class B errors can be transferred to a service center automatically. For more information on this, see Section 5.3.9.5. P31003-H3570-Y100-4-7618, 2007-10-31 HiPath 3000/5000 V7, System Description 5-31
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Administration HiPath 3000/5000 V7 IP systems

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