Administration HiPath 3000/5000 V7 IP systems

3000sb8.fm
Applications For internal use only
HiPath Xpressions (HiPath Xpressions V3.0/HiPath Xpressions V4.0)
ComAssistant Rules extends the ComAssistant CTI, Exchange (Outlook) or Lotus Notes/Domino
functionality to include rules/rule sets for forwarding calls or e-mails and supports userfriendly
voice connection.
ComAssistant Rules lets you schedule call forwarding - depending on the importance of the
caller - either to the voice info system or the mobile telephone and execute it at a specified time.
ComAssistant consists of four components:
● ComAssistant CTI
HiPath ComAssistant CTI is a server-driven application that delivers Web-based telephony
functionality on the intranet. HiPath ComAssistant CTI is ideally suited for the integration
of CTI in existing intranet solutions.
● ComAssistant Rules
ComAssistant extends the function of ComAssistant CTI, Exchange (Outlook) or Lotus
Notes/Domino to include rules/rule sets for forwarding calls or e-mails and supports userfriendly
voice connection.
● ComAssistant DB
ComAssistant DB is the database for ComAssistant. It is installed as a component of ComAssistant
Rules and is the basis for all user-specific data.
● ComAssistant Group
ComAssistant Group is the groupware component in ComAssistant.
This add-on component provides connections for Lotus and Exchange. It must be installed
on the groupware computer and run on the Lotus or Exchange Server.
9.9 HiPath Xpressions
(HiPath Xpressions V3.0/HiPath Xpressions V4.0)
HiPath Xpressions provides user support for the daily exchange of voice, fax, and e-mail information.
The current location of the user is of no importance here. Flexible telephone- or PC-based access
means that you can operate HiPath Xpressions in the office, from home (for example, as
a teleworker) or when travelling (on business trips, at the customer facility, etc.). Groups of persons
who mainly communication with mobile telephones can use SMS texts (Short Message
Service) to keep abreast of new messages, have SMS messages sent to their mobile telephone
and access all voice, fax, and e-mail messages. HiPath Xpressions delivers a flexible solution
for all user groups in the company.
P31003-H3570-Y100-4-7618, 2007-10-31
9-16 HiPath 3000/5000 V7, System Description