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Administration HiPath 3000/5000 V7 IP systems

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<strong>3000</strong>sb8.fm<br />

For internal use only Applications<br />

Overview<br />

9 Applications<br />

9.1 Overview<br />

The scope of <strong>HiPath</strong> <strong>3000</strong>/<strong>5000</strong> <strong>systems</strong> can be extended by connecting additional applications.<br />

These include products for automatic call distribution (ACD), hotel applications, voice<br />

messaging services, call charge computing, video conferences, and mobile communication.<br />

<strong>HiPath</strong> <strong>3000</strong>/<strong>5000</strong> and applications running on host computers (plus products) can communication<br />

over<br />

● the V.24 application interface (CSTA protocol, 19200 bauds)<br />

– plus products that support the CSTA protocol standardized by ECMA can be connected<br />

directly (for example, Hicom Agentline Office V1.1 CSTA).<br />

● an S 0 interface (ISDN/USBS) configured as a station<br />

● an ISDN adapter (TA S 0 ) (ISDN/USBS)<br />

● the LAN interface (Ethernet)<br />

for details, see Chapter 4.<br />

● the PSTN interface<br />

for details, see Chapter 4.<br />

<strong>HiPath</strong> <strong>3000</strong>/<strong>5000</strong> supports CSTA Phase II and CSTA Phase III.<br />

The application connected decides whether to use CSTA Phase II or Phase 3 III during connection<br />

setup.<br />

P31003-H3570-Y100-4-7618, 2007-10-31<br />

<strong>HiPath</strong> <strong>3000</strong>/<strong>5000</strong> <strong>V7</strong>, System Description 9-1

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