Volume Two - Academic Conferences

Fauziah Redzuan et al.
A second survey was subsequently administered, in order to understand the state of emotion
experienced by students, particularly in response to the online course on the i-Learn system. The i-
Learn system is an eLearning environment developed to allow lecturers to share online learning
material with students in the first author’s university. In this survey, 106 students were given several
open-ended questions related to the current online learning system that they were experiencing.
Analysis of the second surveys findings revealed that, even though many students responded that
they were satisfied, at the same time, many online learning materials in their courses still evoked
negative emotions.
Phase 1
Phase 2
Selecting Survey
Target
Extracting Low Level
Kansei Words
Primary Evaluation
Experiment
Statistical Analysis
of Kansei Words
Extracting High
Level Kansei Words
Secondary Evaluation
Experiment
Configuration
of SD Scale
(1)
Configuration
of SD Scale
(2)
Preparation of
Evaluation Target (1)
Preparation of
Evaluation Target (2)
Extracting
Item/Category
Figure 1: Research methodology steps using KE Type II method adapted from (Nagamachi and
Lokman 2011: 50)
Table 1: Students’ feedback regarding the importance of eLearning for the specific courses offered
IT Students (30) Network Students (15)
Course Code Numbers Course Code Numbers
ITS572 18/30 ITT5 50
10/15
ITS472 16/30 ITS472 9/15
ITS410 13/30 ITT450 9/15
ITS521 10/30 ITT460 8/15
ITS544 9/30 ITT510 7/15
7.2 Extracting low-level Kansei words
In this step, 511 Kansei words considered to be related to online learning, as well as the psychology
of learning, were collected from 83 journals and proceedings. The optimum number of Kansei words,
according to Nagamachi and Lokman (2011), is between 600 and 800, but 300 or 400 words are also
sufficient to complete the primary evaluation experiment. Kansei words were usually related to users’
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