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Volume Two - Academic Conferences

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Cees Th. Smit Sibinga<br />

To manage such regional or national blood supply centres, leadership development is paramount.<br />

Since 2000, WHO has initiated a specific post-academic Masters course focused on management of<br />

Transfusion Medicine (MMTM). This initiative has been materialized through the creation of a special<br />

<strong>Academic</strong> Institute for International Development of Transfusion Medicine (IDTM) at the University of<br />

Groningen (www.idtm.org). The contents of the post-academic modular Masters course is built up of<br />

three clusters – two theoretical clusters with 9 e-modules or e-books and one combined cluster of a<br />

practical (observation) real time exposure and a theoretical part with 5 face to face tutorial modules.<br />

Following validation of both the electronic architecture (e-Academy and e-library) and the postacademic<br />

level of the e-book contents, the MMTM course became operational by 2006. [4].<br />

2. Methods<br />

Since the post-academic eLearning course became operational in 2006 there have been registered<br />

two dozens of qualified fellows from a variety of developing countries, largely Africa and a few more<br />

advanced countries such as Singapore. Entrance criteria are – academically qualified (completed a<br />

university education, MSc), affinity to and experience in the field of transfusion medicine, formal<br />

support or recommendation from regional or national blood supply organisation, motivation and<br />

leadership capacity and last but not least having paid the MMTM course tuition fee. Once all criteria<br />

including acceptance of a proper post-academic dissertation proposal have been met, fellows are<br />

provided personal electronic instructions how to access. The access codes are personal and not<br />

public and need to be archived during the course to guarantee a continued access over time.<br />

Monitoring and Evaluation - Those who were provided access were followed during the eLearning<br />

period and their progress monitored and evaluated. Specific attention is given to the ease of handling<br />

the e-environment (internet access) and its related e-technicalities (hardware and software).<br />

Fundamental are access to internet, uninterrupted power supply, consistence of use of a computer<br />

(PC or laptop) and computer literacy.<br />

The encountered problems were documented and analysed for commonalities and opportunities for<br />

improvement of the customer or user friendliness of the programme.<br />

3. Results<br />

Most of the fellows come from developing parts of the worlds, predominantly sub-Saharan Africa.<br />

There are distinct differences in country infrastructure and e-environment which contribute to the<br />

access and operational continuity of an eLearning based programme. Although academically qualified<br />

(in-country University diploma’s) a majority is not familiar with e-technology and computer handling<br />

other than some internet exploring and basic office functions like Word and PPT. Besides we<br />

experienced differences in personal attitudes and culture once the eLearning has started [5].<br />

Hardware used is not always guaranteed and in many a situation of second or even more hand<br />

nature. The eLearning programme is not public but highly individualised with an electronic match<br />

between the master system and e-academy in the Netherlands and the personal laptop or PC at<br />

home. Changes in hardware need a renewal of the match to allow continuation of the access.<br />

Accessibility awareness is not really developed [5] and major obstacles encountered over the past<br />

five years are –<br />

Inconsistent internet access due to supplier problems;<br />

Unreliable power supply due to poor and incompetent infrastructure;<br />

Virus contamination of laptops and PCs due to frequent uncontrolled use of memory sticks in<br />

internet café’s and through friends and relatives;<br />

Poor and not maintained firewall conditions;<br />

Mediocre computer literacy, particularly when skills beyond basic office functions are required;<br />

Laptop and PC breakdown due to uncontrolled working conditions and improper working<br />

environments;<br />

In different countries different grades of eLearning environmental and climate conditions were<br />

observed, but these are essentially variations of the same theme. One element needs to be added<br />

based on the observations, and that is the personal discipline of the fellows, caused by a variety of<br />

conditions e.g. limited career perspectives, micro-economical situation (family income) and paucity of<br />

academic interest and motivation.<br />

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