The University of California Libraries: A Plan for Development (1977)
The University of California Libraries: A Plan for Development (1977)
The University of California Libraries: A Plan for Development (1977)
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104 <strong>The</strong> <strong>University</strong> <strong>of</strong> <strong>Cali<strong>for</strong>nia</strong> <strong>Libraries</strong><br />
libraries even when confronted with questions best answered<br />
by the types <strong>of</strong> resources that libraries possess. 3<br />
One question in the San Diego study was concerned with statistics on<br />
American Indians and "was designed to see if any <strong>of</strong> the in<strong>for</strong>mation<br />
agencies would refer it to a library, since libraries in this region<br />
have especially strong holdings on American Indians," but "not one<br />
agency referred to a library." 4 <strong>The</strong> San Diego study concludes that<br />
there is an obvious "need to have a better perspective <strong>of</strong> the value<br />
<strong>of</strong> libraries as in<strong>for</strong>mation agencies in their own right," and that<br />
"in<strong>for</strong>mation agencies and libraries would benefit by working together<br />
and sharing resources." 5<br />
Instruction and Educational Services. If there is a need <strong>for</strong><br />
better in<strong>for</strong>mation and referral services, there is also a growing and<br />
important need <strong>for</strong> better instruction and education <strong>of</strong> students in<br />
the use <strong>of</strong> libraries. <strong>The</strong> study at Yale referred to in Chapter II<br />
found that "the level <strong>of</strong> library skills possessed by users, especially<br />
undergraduates, is not high," 6 and Lubans' study at Colorado indicated<br />
that the students themselves agreed; only 31 percent <strong>of</strong> the undergraduates<br />
and 48 percent <strong>of</strong> the graduate students felt that they had sufficient<br />
training in finding in<strong>for</strong>mation in the library. A full threequarters<br />
<strong>of</strong> the undergraduates and 70 percent <strong>of</strong> the graduate students<br />
agreed that "whenever I do research <strong>for</strong> a paper in the library I get<br />
the feeling that there are in<strong>for</strong>mation resources on my topic which I'm<br />
somehow missing." 7 And a "recent, major study <strong>of</strong> reference services"<br />
concluded that "undergraduates are confused by the library, and require<br />
considerable help in finding their way around in it; they are unfamiliar<br />
3<br />
John R. Haak, <strong>The</strong> In<strong>for</strong>mation and Referral System in the San Diego<br />
Region, <strong>University</strong> <strong>of</strong> <strong>Cali<strong>for</strong>nia</strong> at San Diego, 1976, p. 3.<br />
4<br />
Ibid., p. 9.<br />
5<br />
Ibid., p. 7.<br />
6<br />
Robert Balay and Christine Andrew, "Use <strong>of</strong> the Reference Service<br />
in a Large Academic Library," College and Research <strong>Libraries</strong>, v. 36,<br />
no. 1 (January 1975), p. 25.<br />
7<br />
Calculated from data in John Lubans, Jr., Report to the Council on<br />
Library Resources on a Fellowship, p. 17.