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The University of California Libraries: A Plan for Development (1977)

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142 <strong>The</strong> <strong>University</strong> <strong>of</strong> <strong>Cali<strong>for</strong>nia</strong> <strong>Libraries</strong><br />

administrators in individual libraries." 5<br />

Circulation. On-line circulation systems such as those now being<br />

installed in the <strong>University</strong> <strong>of</strong> <strong>Cali<strong>for</strong>nia</strong> libraries are relatively new,<br />

but it is clear that (just as with cataloging) they make possible a<br />

significant improvement in productivity. At the <strong>University</strong> <strong>of</strong> Houston,<br />

which has had the system now being installed at the <strong>University</strong> <strong>of</strong> <strong>Cali<strong>for</strong>nia</strong><br />

longer than any other institution, personnel costs <strong>for</strong> the<br />

activities involved were reduced from approximately $4,200 per month<br />

to approximately $1,000 per month. <strong>The</strong> system automatically maintains<br />

the circulation records, so manual filing and un-filing <strong>of</strong> transaction<br />

records is no longer necessary. Production <strong>of</strong> overdue notices, recall<br />

notices and other documents (including statistical reports) is also<br />

handled automatically, so personnel are no longer needed <strong>for</strong> these activities.<br />

In addition, the actual charging out <strong>of</strong> books is speeded up,<br />

and the time required <strong>for</strong> checking books back in and clearing records<br />

is dramatically reduced.<br />

It should be pointed out, however, that only a portion <strong>of</strong> a library's<br />

circulation department is engaged in these activities. Many other staff<br />

members are required <strong>for</strong> shelving and re-shelving <strong>of</strong> materials, handling<br />

reserves, and other operations related to circulation. In addition, it<br />

must be noted that most libraries which have installed automatic circulation<br />

systems have experienced a dramatic increase in circulation, apparently<br />

because <strong>of</strong> the increase in efficiency such systems provide and the<br />

fact that they make use <strong>of</strong> the library easier <strong>for</strong> the patron. <strong>The</strong> automated<br />

systems do make it possible to handle most activities associated<br />

with increased circulation without additional staff, but more personnel<br />

will be needed <strong>for</strong> activities which are unaffected by the system, such<br />

as re-shelving <strong>of</strong> materials. For this reason, the plan contemplates no<br />

reduction in circulation staff, and assumes that savings in staff<br />

assigned to circulation activities which are automated will be used<br />

to handle the expected increase in circulation.<br />

Other Public Service Activities. As noted in Chapter VI, substantial<br />

increases are needed in the number <strong>of</strong> staff assigned to<br />

5 Hewitt, p. 274.

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