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The University of California Libraries: A Plan for Development (1977)

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III. <strong>The</strong> Need <strong>for</strong> a New Approach 43<br />

On the other hand, in almost any library there are some titles<br />

that are in heavy demand, and are there<strong>for</strong>e very difficult to obtain.<br />

This is particularly true in university libraries, because, as<br />

Buckland points out, "investment in the acquisition <strong>of</strong> duplicate<br />

copies tends to be rather arbitary." 16 Indeed, many university li-<br />

braries have an explicit policy that the acquisition <strong>of</strong> a title not<br />

already held is to be preferred over the acquisition <strong>of</strong> a duplicate.<br />

<strong>The</strong> combination <strong>of</strong> these two factors means that users must wade<br />

through larger and larger collections, yet still--with too high a degree<br />

<strong>of</strong> probability--be disappointed in the end. Several researchers<br />

have in fact calculated this "availability rate," as Gore dubs it,<br />

and found that in a typical university library it lies between 50 and<br />

60 percent. To put it another way (as he does), this means that the<br />

failure rate is between 40 and 50 percent. 17<br />

This relatively low level <strong>of</strong> success is generally attributed not<br />

only to the cumbersome nature <strong>of</strong> ever-growing collections and the lack<br />

<strong>of</strong> sufficient duplicate copies, but also to inadequate book selection<br />

in the first place and inappropriate loan periods. 18 A more impor-<br />

tant reason, however, may be that "preoccupation with collectionbuilding"<br />

has prevented sufficient attention to "better means <strong>of</strong><br />

making the collections more accessible at time, places, quantities,<br />

and levels appropriate to the needs <strong>of</strong> the people." 19<br />

Baumol and Marcus have also pointed out that the traditional<br />

methods <strong>of</strong> library operation lead not only to poor per<strong>for</strong>mance but<br />

to much <strong>of</strong> the increase in operating costs mentioned earlier.<br />

16 Buckland, p. 4.<br />

17 Daniel Gore, "Let <strong>The</strong>m Eat Cake While Reading Catalog Cards: An<br />

Essay on the Availability Problem," Library Journal, v. 100 (January 15,<br />

1975), p. 94.<br />

18 See, <strong>for</strong> example, Buckland, pp. 4, 14, 88; Gore "Let <strong>The</strong>m Eat<br />

Cake," pp. 95-97; and Gore, "<strong>The</strong> View From the Tower <strong>of</strong> Babel,"<br />

Library Journal, v. 100 (September 15, 1975), pp. 1601-1602.<br />

19 Dougherty and Blomquist, p. viii.

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