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The University of California Libraries: A Plan for Development (1977)

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200 <strong>The</strong> <strong>University</strong> <strong>of</strong> <strong>Cali<strong>for</strong>nia</strong> <strong>Libraries</strong><br />

2. Improved delivery systems will be able to provide materials<br />

within the time frame needed, and with a higher degree <strong>of</strong> reliability<br />

than at present.<br />

3. <strong>The</strong> resources made available through the combination <strong>of</strong> these<br />

two techniques will be much greater and much richer than any single campus<br />

system could provide.<br />

4. <strong>The</strong> use <strong>of</strong> technology in cataloging and processing will provide<br />

<strong>for</strong> coordination <strong>of</strong> acquisitions, faster and more economical handling <strong>of</strong><br />

materials, and the construction <strong>of</strong> a systemwide data base <strong>of</strong> bibliographic<br />

in<strong>for</strong>mation.<br />

5. Regional facilities will provide housing <strong>of</strong> little-used materials<br />

in a more cost-effective way than continued reliance solely on campus construction,<br />

and should help deliver such materials throughout each region<br />

more efficiently.<br />

6. Coordination <strong>of</strong> systemwide library activities will provide the<br />

optimum library service within the limit <strong>of</strong> available funds.<br />

<strong>Plan</strong>ning and Monitoring <strong>of</strong> Per<strong>for</strong>mance. In order to realize these<br />

advantages, however, the system must be able to per<strong>for</strong>m within the guidelines<br />

mentioned at each level, and per<strong>for</strong>mance must be continuously monitored<br />

to insure that users' needs are being met. Some aspects <strong>of</strong> the<br />

system, by their nature, will provide the in<strong>for</strong>mation needed to judge<br />

their per<strong>for</strong>mance, but statistical in<strong>for</strong>mation-gathering procedures must<br />

be developed to provide other data needed, and periodic surveys <strong>of</strong> users<br />

will also be required to determine whether per<strong>for</strong>mance is satisfactory.<br />

Based on such in<strong>for</strong>mation, and on the results <strong>of</strong> continuing research<br />

in library operations and user characteristics and needs, the library<br />

plan will also need continuous revision. Procedures which fail to accomplish<br />

the desired results must be abandoned, and new ones devised,<br />

so that per<strong>for</strong>mance goals are met in as cost-effective a manner as<br />

possible. <strong>The</strong> <strong>University</strong> has learned much about its libraries and<br />

their users through its investigations in recent years, but far more<br />

needs to be known to insure that the libraries are operating at optimum<br />

levels. Library planning and research must there<strong>for</strong>e be ongoing and<br />

intensive, and the plans themselves must be revised as new in<strong>for</strong>mation<br />

becomes available.

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