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The University of California Libraries: A Plan for Development (1977)

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82 <strong>The</strong> <strong>University</strong> <strong>of</strong> <strong>Cali<strong>for</strong>nia</strong> <strong>Libraries</strong><br />

Beginning in 1976, the <strong>University</strong> began to change this situation<br />

dramatically with the installation <strong>of</strong> modern, automated circulation<br />

systems. <strong>The</strong>se systems require only that the user present an identifycation<br />

card with a bar-coded label (similar to those now seen on many<br />

grocery products), along with the books he wishes to charge, which also<br />

contain labels. Charging out the books is accomplished by use <strong>of</strong> a<br />

"light pen," a device shaped like a fountain pen which bounces light<br />

<strong>of</strong>f the labels, translates the reflection into machine code, and transmits<br />

the in<strong>for</strong>mation to a computer. Passing the light pen over the<br />

bar-coded labels requires only two or three seconds per book.<br />

An added advantage to these systems, beyond the convenience to the<br />

user, is the fact that the transaction data and all other circulation<br />

in<strong>for</strong>mation is in machine-readable <strong>for</strong>m, and can be consulted via online<br />

terminals. <strong>The</strong> system's files retain in<strong>for</strong>mation on all library<br />

materials, once that in<strong>for</strong>mation has been entered, and the location <strong>of</strong><br />

any item can thus be obtained, whether or not it is charged out at the<br />

moment. <strong>The</strong> specifications <strong>for</strong> the systems now being installed by the<br />

<strong>University</strong> call <strong>for</strong> eventual linkage <strong>of</strong> all nine campuses, so that it<br />

will be possible to ascertain the availability <strong>of</strong> any item throughout<br />

the <strong>University</strong>.<br />

A third benefit <strong>of</strong> the automated circulation system is that it<br />

accumulates much valuable statistical in<strong>for</strong>mation which can be used<br />

<strong>for</strong> library management purposes. Statistics are cumulated not only<br />

on individual items circulated, but also on the number <strong>of</strong> items circulated<br />

within broad and narrow subject classifications. <strong>The</strong> confidentiality<br />

<strong>of</strong> the individual borrower's identification is protected,<br />

but in<strong>for</strong>mation is available on circulation patterns broken down by<br />

several categories <strong>of</strong> users. As this in<strong>for</strong>mation is accumulated over<br />

the years, it can be used to modify acquisition policies, circulation<br />

policies, and other library procedures so that service to the user<br />

is maximized.<br />

A final but indirect benefit <strong>of</strong> these systems is that they provide<br />

a means <strong>of</strong> eliminating one <strong>of</strong> the most unpleasant and fruitless<br />

aspects <strong>of</strong> library operations, the collection <strong>of</strong> fines. As a number<br />

<strong>of</strong> studies have concluded, fines do not accomplish the purpose <strong>for</strong>

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