The University of California Libraries: A Plan for Development (1977)
The University of California Libraries: A Plan for Development (1977)
The University of California Libraries: A Plan for Development (1977)
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64 <strong>The</strong> <strong>University</strong> <strong>of</strong> <strong>Cali<strong>for</strong>nia</strong> <strong>Libraries</strong><br />
At each library location, staff will be available to provide<br />
instruction in the use <strong>of</strong> the terminals, and brief printed guides<br />
will also be available. However, the experience with such systems<br />
to date indicates that the most effective method <strong>of</strong> instruction is<br />
through the terminal itself; the user need only press a "begin" or<br />
"start" button, and the computer programs provide step-by-step instructions<br />
on the screen. Audio cassettes may also be coupled to<br />
the terminals to provide verbal instruction to accompany the screen<br />
display. In addition, the terminals will contain "help" or "panic"<br />
buttons which when pressed will help the user by providing in<strong>for</strong>mation<br />
about the search so far, <strong>of</strong>fer solutions to snags which the<br />
user may have encountered, or enable him to return to an earlier<br />
part <strong>of</strong> the search.<br />
Investigations at UC Irvine indicate that much can be done to<br />
make the use <strong>of</strong> computer terminals com<strong>for</strong>table and inviting through<br />
attention to human engineering factors. For example, it is not<br />
necessary <strong>for</strong> user to "log" on and <strong>of</strong>f, or to learn special codes<br />
or language. Straight<strong>for</strong>ward English can be used, and no familiarity<br />
with computers is necessary. Careful wording <strong>of</strong> instructions<br />
and the liberal use <strong>of</strong> graphics, flashing displays, bold type and<br />
other devices can help make the use <strong>of</strong> the terminal clear, and attention<br />
to the environment in which the terminals are placed also has a<br />
positive effect. 11 By careful consideration <strong>of</strong> such factors, and by<br />
learning from the experience <strong>of</strong> other libraries that have used online<br />
terminals, the <strong>University</strong> should be able to construct a system<br />
that is both acceptable to library users and more efficient.<br />
Advantages <strong>of</strong> the On-line Catalog. <strong>The</strong> advantages <strong>of</strong> such a<br />
system are manifold:<br />
1. It can be much more nearly complete than existing catalogs,<br />
providing "immediate access in a single location to all records,<br />
11 From a conversation with Alfred Bork, UC Irvine; see also Alfred<br />
M. Bork, "<strong>The</strong> Computer in Learning--<strong>The</strong> Ordinary Mortal," Proceedings<br />
<strong>of</strong> the AFIPS National Computer Conference, 1973, pp. M43-44.