registration document France Telecom 2009 - Orange.com

overview of the Group’s Business
6
OVERVIEW OF BUSINESS
Enterprise Communication Services
6.3.6.4 Orange’s Activities
Z FINANCIAL INDICATORS
(in millions of euros) 2009 2008 2007
Revenues 7,559 7,785 7,723
fi xed-line telephony and traditional data services 3,167 3,444 3,648
enhanced network services 2,166 2,054 1,964
integration and outsourcing services 1,371 1,338 1,129
other Business services 856 949 981
EBITDA 1,501 1,508 1,263
as a % of revenues 19.9% 19.4% 16.4%
CAPEX 299 356 407
as a % of revenues 4.0% 4.6% 5.3%
Z OPERATING INDICATORS December 2009 December 2008 December 2007
Number of IP-VPN accesses (in millions) 323 321 303
France (number of accesses in millions)
business telephone lines 5,145 5,461 5,645
permanent accesses to data networks 335 328 307
including IP-VPN accesses 273 270 255
XoIP 32 19 8
Business Everywhere 750 683 571
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Z KEY OPERATING INDICATORS RELATED TO ENTERPRISE COMMUNICATION SERVICES
Name Definitions Product lines
Business telephone
lines (PSTN)
Permanent access
to data networks
XoIP Offers
IPVPN access
Access to the Switched Telephone Network (STN), from analog lines or digital
lines.
This indicator includes
■ broadband Internet accesses combined with a set of ready-to-use services
(Business Internet Offi ce and Business Internet ), mainly for SMEs;
■ broadband Internet and Voice over IP accesses (with or without Centrex, which
exempts customers of telephone switchboard maintenance and management
constraints) for Businesses with independent sites;
■ accesses to businesses’ virtual private IP network in France.
This indicator includes
■ broadband Internet accesses that offer Voice over IP (VoIP) service, with or
without Centrex, for Businesses with independent sites;
■ managed telephony over IP solutions that use existing IPVPN (IP virtual private
network) access. These solutions are used for work station networking, voice
transfer and IP-PSTN connectivity.
Number of IPVPN (IP virtual private network) access marketed by Orange
Business Services in France and Internationally. These accesses allow companies
to pool their applications and introduce new ways of using them (Voice over IP/
Telephony over IP).
Analog lines, basic access,
primary accesses
Business Internet , Business
Internet Offi ce, Business
Internet Voice, Business
Internet Centrex, IPVPN
France
Business Internet Voice,
Business Internet Centrex,
Business Talk IP, Business
Talk IP Centrex
IPVPN France, IPVPN
International
2009 REGISTRATION DOCUMENT / FRANCE TELECOM
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