registration document France Telecom 2009 - Orange.com

overview of the group’s business
6
OVERVIEW OF BUSINESS
United Kingdom
6.3.3.4 Orange UK Activities
Z FINANCIAL INDICATORS
(in millions of pounds) 2009 2008 2007
Revenues 4,548 4,710 4,475
EBITDA 836 958 887
as a % of revenues 18.4% 20.3% 19.8%
CAPEX 316 360 356
as a % of revenues 7.2% 7.6% 8.0%
Source: Orange
Fixed Telephony and Internet Activities
Z KEY INDICATORS 2009 2008 2007
Revenues (in millions of pounds) 210 247 276
Number of telephone lines (PSTN + FTTH - in millions) 0.8 1.0 1.1
Number of Internet customers (in millions) 0.9 1.1 1.4
o/w narrowband 0.1 0.1 0.3
o/w broadband 0.8 1.0 1.1
VOIP services subscribers 0.2 0.3 0.4
6
ARPU (pounds per month) 17.0 16.1 15.9
Source: Orange
Orange UK has seen a 3.4% decline in its revenues in 2009
due mostly to the economic conditions in the UK. The impact
of the regulatory decline in mobile termination rates must also
be highlighted.
During 2009, Orange UK introduced a price increase in its
IPStream broadband offer in order to align with prices charged
by the competitors and to provide a profi tability base for the
Internet segment. This increase has contributed to the 5.6 %
ARPU growth in 2009.
The number of Orange UK broadband customers fell by 16% in
2009 driven by the removal of the free broadband access offer
in October. This coincided with the launch of Orange’s Super
Fast BroadBand (SFBB) offer with speeds up to 20 Mbps. The
SFBB very high bandwidth offer has evolved as the major selling
point for operators .
2009 REGISTRATION DOCUMENT / FRANCE TELECOM
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