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registration document France Telecom 2009 - Orange.com

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6 INSURANCE<br />

overview of the Group’s Business<br />

6.9 INSURANCE<br />

<strong>France</strong> <strong>Tele<strong>com</strong></strong> fi nances coverage of its main risks through<br />

the insurance and reinsurance market. This provides it with<br />

an insurance plan that covers the risk of damage to property<br />

(damage to assets and operating losses), civil liability risks<br />

that may arise in connection with its corporate purpose and<br />

management.<br />

This coverage also includes risks related to its main motor fl eets.<br />

Finally, there is an assistance plan for employees’ business<br />

travel or expatriation.<br />

The current insurance plan policies are regularly renegotiated<br />

in close cooperation with qualifi ed providers (brokers) chosen<br />

through a <strong>com</strong>petitive selection of insurers . These measures<br />

are <strong>com</strong>bined with regular monitoring of selected <strong>com</strong>panies’<br />

solvency and their fi nancial ratings, and the policies contain<br />

contractual provisions that set minimum rate requirements for<br />

the partnership.<br />

The insurance plan’s scope of application concerns the <strong>France</strong><br />

<strong>Tele<strong>com</strong></strong> Group, nearly all of whose revenues are covered under<br />

the corporate programs.<br />

This policy streamlines how coverage is managed, signifi cantly<br />

improves the level and reduces costs, which means signifi cant<br />

savings for the Group, and fosters the integration of new<br />

subsidiaries (Equant, Mobistar, etc.).<br />

Compared with the benchmarks available internationally, the<br />

Group’s current insurance programs refl ect <strong>France</strong> <strong>Tele<strong>com</strong></strong>’s<br />

risks and are in line with current market offers for groups of<br />

a similar size and similar business activities, particularly<br />

concerning coverage limits.<br />

<strong>France</strong> <strong>Tele<strong>com</strong></strong> S.A.’s cost for insurance coverage for <strong>2009</strong> was<br />

approximately 11.3 million euros, including 10.3 million euros in<br />

premiums (<strong>com</strong>pared with around 14 million euros in 2008 and<br />

16.3 million euros in 2007).<br />

For the <strong>2009</strong> fi nancial year, this amount was divided as follows,<br />

by major risk category:<br />

■ coverage for damage to assets and operating losses:<br />

approximately 4.2 million euros;<br />

■ liability coverage: approximately 3.5 million euros;<br />

■ motor fl eet insurance coverage: approximately<br />

3.6 million euros.<br />

In addition to these amounts, subsidiaries insured under<br />

corporate insurance programs bear costs related to the increase<br />

in scope covered.<br />

These costs were approximately 10 million euros in <strong>2009</strong><br />

(10.7 million euros in 2008, 11.8 million euros in 2007).<br />

The risks of damage to the aerial fi xed-line network (open-wire<br />

lines and telephone poles) due to natural disasters have been<br />

self-insured since the end of 2002.<br />

Since then, the amount related to such events affecting poles<br />

and open-wire lines has not, on average, exceeded 13.5<br />

million euros annually.<br />

In <strong>2009</strong>, no insurance and reinsurance market players chose to<br />

cover this type of risk.<br />

In addition, in the context of its risk management policy, for<br />

several years <strong>France</strong> <strong>Tele<strong>com</strong></strong> has regularly carried out site<br />

inspections surveys in partnership with the internal engineering<br />

departments and those of its principal insurers. This surveys<br />

program extends to the main subsidiaries in the group and<br />

is used to detect possible risks and to assess the prevention<br />

and protection levels with respect to them. These actions,<br />

which help to give its insurers more in-depth knowledge of the<br />

Group’s risks, contribute signifi cantly to insurance coverage<br />

negotiations.<br />

In parallel, other actions are taken to provide insurers with other<br />

types of information in order to round out their assessment of our<br />

scope of professional and contextual risks and to continuously<br />

ensure that the insurance coverage is in line with the <strong>com</strong>pany’s<br />

needs.<br />

As part of its policy, the Group Insurance department uses<br />

internal control processes (procedures and environment) to<br />

make its program management more effi cient. This process is<br />

<strong>com</strong>bined with specifi c indicators that cover its disaster and<br />

production management activities.<br />

174<br />

<strong>2009</strong> REGISTRATION DOCUMENT / FRANCE TELECOM

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