CDC 1725/DCC 2725 CDC 1730/DCC 2730 CDC 1740/DCC 2740 ...

Troubleshooting
Symptom Checkpoints Corrective Actions
Reference
Page
Paper often jams.
Printouts from the
document processor
have black lines.
Printouts are
wrinkled.
Is the paper loaded
correctly?
Is the paper of the supported
type? Is it in good condition?
Is the paper curled, folded or
wrinkled?
Are there any loose scraps or
jammed paper in the
machine?
Load the paper correctly. 2-17
Remove the paper, turn it over, and
reload it.
2-17
Replace the paper with new paper. 2-17
Remove any jammed paper. 10-14
Is the slit glass dirty? Clean the slit glass. 9-3
Is the paper separator of the
paper feed unit dirty?
Clean the paper separator. 9-4
Is the paper damp? Replace the paper with new paper. 2-16
Is the paper set in a proper
orientation?
Change the orientation in which the
paper is positioned.
Cannot print. Is the machine plugged in? Plug the power cord into an AC
outlet.
Documents are
printed improperly.
While the operation
panel was being used,
the keys locked up
and do not respond
when pressed.
Is the machine powered on? Turn on the main power switch. 3-2
Is the printer cable
connected?
Was the machine powered
on before the printer cable
was connected?
Is Press Status Key...
displayed at the top of the
screen?
Are the application software
settings at the PC set
properly?
Is the operation panel
locked?
Connect the correct printer cable
securely.
Power on the machine after
connecting the printer cable.
Press the Status/Job Cancel key,
[Printing Jobs], and then [Resume
All Print Jobs] to restart printing.
Check that the printer driver and
application software settings are
set properly.
Check the panel lock setting in
Embedded Web Server and
change the setting if necessary.
—
—
2-3
2-3
—
—
Embedded
Web Server
Operation
Guide
10-4 OPERATION GUIDE