CDC 1725/DCC 2725 CDC 1730/DCC 2730 CDC 1740/DCC 2740 ...

Troubleshooting
Error Message Checkpoints Corrective Actions
Reference
Page
Failed to store job
retention data.
– The job is canceled. Press [End]. —
FAX box limit
exceeded.
– FAX box is full, and no further storage
is available. The job is canceled.
Press [End].
—
Finisher tray is full of
paper.
Is the acceptable storage
capacity exceeded for the
document finisher tray?
Remove paper from the document
finisher tray.
If printing can be restarted, the touch
panel display will prompt you to press
[Continue]. Then press [Continue].
—
Hard Disk error.
Job is canceled. Press
[End].
##
– An error has occurred on the hard
disk. The possible error codes and
their descriptions are as follows.
01: Initialization error. Initialize the
hard disk.
04: Insufficient space on the hard
disk to complete this operation. Move
or delete data stored on the hard disk
to increase available space.
—
Incorrect box
password.
– Enter the correct password. —
Incorrect Login User
Name or Password.
– Enter correct login user name or
password.
—
Job Accounting
restriction exceeded.
Is the acceptable printing
count restricted by Job
Accounting exceeded?
The printing count exceeded the
acceptable count restricted by Job
Accounting. Cannot print any more.
This job is canceled. Press [End].
—
Job separator is full of
paper.
Is the maximum capacity of
the job separator exceeded?
Take some paper out of the job
separator. Printing then resumes.
—
KPDL error. – PostScript error has occurred.
The job is canceled. Press [End].
Machine failure. – Internal error has occurred. Make a
note of the error code displayed on
the touch panel. Turn off the
machine, unplug the power cord, and
contact your Service Representative.
Memory is full. – Unable to continue the job as the
memory is used up.
Press [Continue] to print the scanned
pages. The print job cannot be
processed completely.
Press [Cancel] to cancel the job.
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10-8 OPERATION GUIDE