CDC 1725/DCC 2725 CDC 1730/DCC 2730 CDC 1740/DCC 2740 ...

Troubleshooting
Error Message Checkpoints Corrective Actions
Reference
Page
Cannot connect to
Authentication Server.
– Press [End] and check the following
items:
• Registration to Authentication
Serve
• Password and computer address
for Authentication Server
• Connection of Network
—
Cannot duplex print
on this paper.
Did you select a paper size/
media type that cannot be
duplex printed?
Select the available paper type.
Press [Continue] to print without
using Duplex.
3-17
Cannot execute this
job.
– This job is canceled because it is
restricted by Job Accounting. Press
[End].
—
Cannot offset this
paper.
Did you select a paper size
(A3, B4, A5-R, B6-R, Folio,
Ledger, Statement and 8K)
that cannot be offset?
Select the available paper size.
Press [Continue] to print without
using Offset.
3-19
Cannot staple at the
specified position.
Have you selected a
position that cannot be
stapled?
Select a position that can be stapled.
Press [Continue] to print without
using Staple.
—
Cannot staple this
paper.
Did you select a paper size/
type that cannot be stapled?
Select the available paper size/type.
Press [Continue] to print without
using Staple.
—
10
Check the cover.
Is there any cover which is
open?
Close the cover indicated on the
touch panel.
—
Check the document
processor.
Is the document processor
open?
Close the document processor. —
Is the top cover of the
document processor open?
Close the top cover of the document
processor.
10-26
Check the finisher.
Is the document finisher set
correctly?
Set the document finisher correctly.
For details, refer to the respective
Operation Guides.
—
Clean the slit glass. – Clean the slit glass using the cleaning
cloth supplied with the document
processor.
9-3
Confidential
document is detected.
– The machine detects the documents
guard pattern. The scanned
document is printed in blank and
sending of the document is canceled.
8-102
Failed to specify Job
Accounting.
– The job is canceled. Press [End]. —
OPERATION GUIDE 10-7