CDC 1725/DCC 2725 CDC 1730/DCC 2730 CDC 1740/DCC 2740 ...

Troubleshooting
Error Message Checkpoints Corrective Actions
Reference
Page
System error. Turn the
main power switch off
and on.
– System error has occurred. Turn the
main power switch off and on.
—
Incorrect account ID. – The Account ID does not match.
Check the registered Account ID.
—
The phone receiver is
off the hook.
– Put down the receiver. —
The removable
memory is not
formatted.
Is the removable memory
formatted by this machine?
Use the removable memory
formatted by this machine.
—
The source file is not
found.
– The specified file is not found. The
job is canceled. Press [End].
—
Top tray of the
machine is full of
paper.
– Remove paper from the top tray. —
Unknown Toner
Installed. [C][M][Y][K]
– If the toner container was taken from
a different machine of the same
model while it was displaying the Add
toner. [C][M][Y][K] message, ignore
the message and use the toner.
—
Unknown Toner
Installed. PC
[C][M][Y][K]
Is the different named
product or counterfeit
product installed?
Install our genuine product that is
specified for this machine.
—
Warning low memory. – Further scanning cannot be
performed due to insufficient memory.
Press [Continue] to print the scanned
pages. Press [Cancel] to cancel the
printing job.
—
Set the waste toner
box.
– The waste toner box is not installed
correctly. Set it correctly.
9-8
10-12 OPERATION GUIDE