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View/Open - University of Zululand Institutional Repository

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Conflict Mapping<br />

Wehr states how the emergence <strong>of</strong> conflict produces a lot <strong>of</strong> confusion and<br />

uncertainty leading to the taking <strong>of</strong> unwIse and costly decisions<br />

(http://w.vw.colorado.edu/conflictlpeace/treatmenticmap.htm p.l) because <strong>of</strong> lack <strong>of</strong><br />

real understanding <strong>of</strong> what is going on. Small and big conflicts can be analysed thus<br />

coming up with what he calls a conflict map, which can be used in several ways. The<br />

conflict map can be used by each party "to clarify conflict from its own perspective."<br />

Both parties can use it to understand their respective points <strong>of</strong> view. A mediator can<br />

also help the conflicting parties by drafting the map and asking them to modify it,<br />

redrafting it, and presenting it as a fIrst step towards joint cooperative resolution. Each<br />

<strong>of</strong>the conflict sides could also draw their own map and then ask their opponents to help<br />

put together an accurate conflict map.<br />

Mirror Imaging<br />

This is a technique used to showcase how one party's approach to conflict looks<br />

to the other. It requires that both parties "put aside their prejudices and stereotypes and,<br />

at least temporarily, look at the world from the perspective <strong>of</strong> others."<br />

(http://www.colorado.edu/conflictlpeace/treatmentimirror.htm p.1) In this way they<br />

engage in dialogue or a similar process, or read written statements about how they view<br />

the dialogue, or discuss how they would feel "if the situation were reversed." This<br />

strategy can help the parties "assess the potential effectiveness <strong>of</strong> alternative force<br />

exchange, and integrative strategies, as well as the risk <strong>of</strong>the backlash effect". This is a<br />

type <strong>of</strong> introspection and can be regarded as indispensable in the building <strong>of</strong> a<br />

constructive future.<br />

165

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