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Dedication This dissertation is dedicated to my wife, Lindiwe, who supported me during this period <strong>of</strong>research; and my three sons Njabulo, Langelihle and Thubelihle who for many years did not fully enjoy my presence as a father. I dedicate it also to my late parents and my brother, Raymond, and sisters Bongekile and Nokuthula for their support and good wishes. Lastly, I dedicate it to my promotor who opened up a world <strong>of</strong>study that I have enjoyed so much. 4
Acknowledgement The NRF for the funding I received that contributed gready towards facilitating the research towards this project. 5
Page 3 and 4: EXPRESSING EMOTION How emotion is e
Page 5: Abstract EXPRESSING EMOTION How emo
Page 9 and 10: Chapter 4 49 The grammatical encodi
Page 11 and 12: Underlying Factors 135 Scope ofthe
Page 13 and 14: Distributive And Integrative Negoti
Page 15 and 16: Imposing Deadlines 288 Using The De
Page 17 and 18: Chapter 1 INTRODUCTION OF My THESIS
Page 19 and 20: Chapter 2 ST.HEJ'.lENT OF PROBLEMS
Page 21 and 22: language; };> An outline will be gi
Page 23 and 24: Emotions are considered to be react
Page 25 and 26: exposing people to onions, which ma
Page 27 and 28: It still has to be resolved whether
Page 29 and 30: of activity, the overwhelming evide
Page 31 and 32: Sternberg (1998: 542), Robert Plutc
Page 33 and 34: pinpointed. Most people feel anxiet
Page 35 and 36: According to Bulmer (1975) hate is
Page 37 and 38: Brand and Graves (1994:165) describ
Page 39 and 40: Primary appraisal, which is about w
Page 41 and 42: Values and Value Systems Values are
Page 43 and 44: Sternberg (1998:551) makes the poin
Page 45 and 46: THE SOCIAL CONSTRUCTlVIST ApPROACH
Page 47 and 48: RATIONALISATION According to Bulmer
Page 49 and 50: Bulmer (1975:vi) defines empathy as
Page 51 and 52: Chapter 4 THE GRAM.\L\TIC\l. ENCODI
Page 53 and 54: SOCIAL EVENT DEMOTION ACTION RESPON
Page 55 and 56: from an anthropological point of vi
Page 57 and 58:
symbolic reference is not understoo
Page 59 and 60:
The role ofnouns in the expression
Page 61 and 62:
In the choice ofa vocative Combrink
Page 63 and 64:
Class 3 singular: izimu (an ogre) >
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Titles as vocatives Title vocatives
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"Jy. staan regop en trek in ;ou boe
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THE ROLE OF VERBS IN THE EXPRESSION
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Stre/ende woorde (Soothing words) W
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Eksaljou help. (I shall help you) D
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lsiZulu is said to have nine tone p
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CONCLUSION This chapter I demonstra
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organism to the world through such
Page 81 and 82:
with the latter "the state and what
Page 83 and 84:
(ii) The directive class of speech
Page 85 and 86:
With Intentional states a belief is
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circumstances by those in certain i
Page 89 and 90:
Directives: advising, admonishing,
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negotiation situations. Deterring,
Page 93 and 94:
HI insist that you go to London. "
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deductions. Implications and inclus
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Secondly, there is a modal meaning
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When you permit a person bythe use
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These modals, like must, denote obl
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DISTAl FORMS OF THE ROOT MODAlS Cou
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He will buy a car next year. When s
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(He can play rugby well) Hulle kon
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(You only have to translate the fir
Page 111 and 112:
Werklikheid/ feitelikheid (Realityl
Page 113 and 114:
According to Van Schoor (1982:271)
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MOET (must) is the central auxiliar
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(Will you help me?) Sal jy my nie h
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Chapter 6 EMOTION DURING CONFLICT T
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important to understand human needs
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Self-actualisation needs are the la
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pacts. Mersham and Skinner further
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station or going to a particular ch
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in each other's welfare negotiate,
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The scoping of a conflict is import
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may wish for or fight for the total
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}> How these groups mobilise i.e. i
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perceived goals and interests, cult
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Related to recognizing related disp
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egularly to see which ofthe factors
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eventually engaging in the armed st
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Stereotype-Breaking Action Using di
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that of Cyril Ramaphosa ofthe ANC a
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Mediation is usually successful in
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A mediator can also help the groups
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oth internally and externally. Thes
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this kind of narrative about the So
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ASSESSING YOUR OPPONENT'S POSITION
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SEARCHING FOR HIDDEN MOTIVES It has
Page 161 and 162:
MOTIVATION Motivation and emotion o
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stress levels are still Iow. Andrea
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een violated like when one feels an
Page 167 and 168:
Conflict Mapping Wehr states how th
Page 169 and 170:
another instead of selfishly sticki
Page 171 and 172:
Conflict Intrapersonal Interpersona
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government (KIug 2000:1) This happe
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Conflict transformation also means,
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empowennent or recognition ofoppone
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CONSTRUCTIVE CONFRONTATION Construc
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force in resolving the conflict. Ta
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etain the majority it gained in a p
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CRISIS MANAGEMENT DURING CONFLICT T
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It is advisable to be prepared for
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augment your team and to avoid this
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the factors that modifY the general
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Tuesday, September 30, 1997) Howeve
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e scrutinised as well as the role o
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pre-negotiation is handIed well it
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Third parties or intennediaries als
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epresentatives of the government an
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~ If the surroundings at the neutra
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will take longer. Therefore Fuller
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The agenda for the CODESA negotiati
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elections. After the elections the
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The disadvantage is that some offer
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struggle into dialogue leaving nega
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constituent assembly and an interim
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At level 2 integrative agreement is
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Insecure. Emotional Stability This
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THE EFFECT OF MEMBER PERSONALITY FA
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Barry and Friedman (1998:348) defin
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oute" and the "heuristic or periphe
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persistence of persuasion e.g. "inc
Page 229 and 230:
fact that the people were being kil
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you want them to do and feel comfor
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Samaritan" (Fuller 1991:91) will ne
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that splitting the difference shoul
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The occurrence of violence before a
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person with real power, she is also
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to reason, then you will rather neg
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to be for that purpose. He had also
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You should also ask yourselfifthe o
Page 247 and 248:
unacceptable offer, do not be blunt
Page 249 and 250:
and evaluation of the offer. Changi
Page 251 and 252:
These people, therefore, need to be
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constituency by not agreeing to the
Page 255 and 256:
your adversary may persuade you to
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If the criteria for detennining the
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services and other areas of public
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after the deal is reached, are over
Page 263 and 264:
display one's frustration and emoti
Page 265 and 266:
suits you. It must be noted that du
Page 267 and 268:
TAKING ADVANTAGE OF DIVISIONS IN TH
Page 269 and 270:
(1992:196) recommends that one shou
Page 271 and 272:
prisoners and other individuals. Th
Page 273 and 274:
Bullying Tactics It was discussed e
Page 275 and 276:
Fuller (1992:206) mentions other ty
Page 277 and 278:
- Do the parties all know their alt
Page 279 and 280:
IGNORING THEM AND CONTINUING WITH D
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up in jail for human rights violati
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concessions have been made. However
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extremists were arrested. That made
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in negotiations, it helps to shift
Page 289 and 290:
what they are saying during discuss
Page 291 and 292:
Involving Higher Level Participatio
Page 293 and 294:
international law during the compro
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what his problem is. If you succeed
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confederation ofhomelands each with
Page 299 and 300:
apology and forgiveness and it cons
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Desmond Tutu as chairperson ofthe C
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long way towards promoting the clim
Page 305 and 306:
experiencing friendship, intimacy,
Page 307 and 308:
ecause of the frequent exchange mak
Page 309 and 310:
in the case of a buyer who is only
Page 311 and 312:
limit". At a more complex level the
Page 313 and 314:
Barry and Oliver (1996) mention fiv
Page 315 and 316:
AFFECT RELATED To SETTLEMENTS AND O
Page 317 and 318:
Both affect sequences are a result
Page 319 and 320:
our behaviour during negotiation; w
Page 321 and 322:
In the same page Thompson (1998) sa
Page 323 and 324:
accept." Jackall quotes an example
Page 325 and 326:
called "a manic-depressive," a term
Page 327 and 328:
with pauses or whether he speaks co
Page 329 and 330:
Contagion According to an experimen
Page 331 and 332:
Freedom To Express Emotion This dep
Page 333 and 334:
Controlled And Deliberate Emotional
Page 335 and 336:
who is perceived to be disliked by
Page 337 and 338:
especially in social contexts like
Page 339 and 340:
He also found that negotiators who
Page 341 and 342:
Ekman (1999) does not consider a br
Page 343 and 344:
There is also transactive memory wh
Page 345 and 346:
However, they can also enhance or w
Page 347 and 348:
Chapter 7 CONCLUSIONS This has been
Page 349 and 350:
BmLIOGRAPHY AUTHORED REFERENCES All
Page 351 and 352:
Barry, Bruce (with G.L. Stewart), 1
Page 353 and 354:
Fauconnier. Gilles 1995 Mental Spac
Page 355 and 356:
Langacker, Ronald W. 1993. Foundati
Page 357 and 358:
Taylor, John R. 1991 Linguistic Cat
Page 359 and 360:
NON-AuTHORED REFERENCES Conflict Re
Page 361 and 362:
Conflict Research Consortium 1998 I
Page 363 and 364:
Conflict Research Consortium 1998 R
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