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NON-AuTHORED REFERENCES Conflict Research Consortium 1997 Conflict Transformation http://www.colorado.edulconflictlpeace/treatmentlcontrns.htm Conflict Research Consortium 1997 Transformative Mediation http://www.colorado.eduJconflict/peace/treatmentltmedtn.htm Conflict Research Consortium 1998 Dealing with Extremists http://V>iv/w.colorado.edu/conflictlpeace/treatmentldisownex.htm Conflict Research Consortium 1998 Changing Leaders or Negotiators http://wv{w.colorado.edulconflictlpeace/treatment/chgleadr.htm Conflict Research Consortium 1998 Mirror Imaging http://www.colorado.eduJconflict/peace/treatmentlmirror.htm Conflict Research Consortium 1998 Truth Commissions http://www.colorado.eduJconflict/peace/treatmentltruthcom.htm Conflict Research Consortium 1998 Dealing with Destructive Speech http://www.colorado.eduJconflict/peace/treatment/goodspc.htm Conflict Research Consortium 1998 "Into-the-Sea Framing and Intolerance http://wv.[w.colorado.edulconflictlpeace/problemlintosea.htm Conflict Research Consortium 1998 De-Escalatory Language http://wviw.colorado.eduJconflict/peace/treatment/desclang.htm Conflict Research Consortium 1998 Framing Conflict as Abnormal and Bad http://ww\v.colorado.eduJconflict/peace/problem/confbad.htm Conflict Research Consortium 1998 Transformative Mediation http://www.colorado.edlL/conflict/peace/treatmentltmedtn.htm Conflict Research Consortium 1998 General information About Framing http://www.colorado.edu/conflict/peace/problemlframing.htm 357
NON-AuTHORED REFERENCES Conflict Research Consortium 1997 Conflict Transformation http://\V,vw.colorado.edulconflictlpeace/treatment/contms.htm Conflict Research Consortium 1997 Transformative Mediation http://www.colorado.edulconflictlpeace/treatment/tmedtn.htm Conflict Research Consortium 1998 Dealing with Extremists http://wv.w.colorado.edulconflictlpeace/treatment/disownex.htm Conflict Research Consortium 1998 Changing Leaders or Negotiators http://www.colorado.edu/conflictlpeace/treatment/chgleadr.htm Conflict Research Consortium 1998 Mirror Imaging http://www.colorado.edulconflictlpeace/treatment/mirror.htm Conflict Research Consortium 1998 Truth Commissions http://\V,,w.colorado.edu/conflictlpeace/treatment/truth com.htm Conflict Research Consortium 1998 Dealing with Destnlctive Speech http://www.colorado.edulconflictlpeace/treatment/!!oodspc.htill Conflict Research Consortium 1998 "Into-the-Sea Framing and Intolerance http://V\ww.colorado.edu/conflictlpeace/problem/intosea.htm Conflict Research Consortium 1998 De-Escalatory Language http://w\Vw.colorado.edulconflictlpeace/treatment/desclang.htm Conflict Research Consortium 1998 Framing Conflict as Abnormal and Bad http://w\V\v.colorado.edulconflictlpeace/problem/contbad.htm Conflict Research Consortium 1998 Transformative Mediation http://v.,vw.colorado.edulconflictlpeace/treatmentltrnedtn.htm Conflict Research Consortium 1998 General information About Framing http://www.colorado.edu/conflict/peace/problemlframim:.htm 357
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EXPRESSING EMOTION How emotion is e
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Abstract EXPRESSING EMOTION How emo
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Acknowledgement The NRF for the fun
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Chapter 4 49 The grammatical encodi
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Underlying Factors 135 Scope ofthe
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Distributive And Integrative Negoti
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Imposing Deadlines 288 Using The De
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Chapter 1 INTRODUCTION OF My THESIS
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Chapter 2 ST.HEJ'.lENT OF PROBLEMS
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language; };> An outline will be gi
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Emotions are considered to be react
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exposing people to onions, which ma
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It still has to be resolved whether
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of activity, the overwhelming evide
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Sternberg (1998: 542), Robert Plutc
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pinpointed. Most people feel anxiet
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According to Bulmer (1975) hate is
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Brand and Graves (1994:165) describ
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Primary appraisal, which is about w
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Values and Value Systems Values are
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Sternberg (1998:551) makes the poin
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THE SOCIAL CONSTRUCTlVIST ApPROACH
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RATIONALISATION According to Bulmer
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Bulmer (1975:vi) defines empathy as
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Chapter 4 THE GRAM.\L\TIC\l. ENCODI
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SOCIAL EVENT DEMOTION ACTION RESPON
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from an anthropological point of vi
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symbolic reference is not understoo
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The role ofnouns in the expression
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In the choice ofa vocative Combrink
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Class 3 singular: izimu (an ogre) >
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Titles as vocatives Title vocatives
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"Jy. staan regop en trek in ;ou boe
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THE ROLE OF VERBS IN THE EXPRESSION
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Stre/ende woorde (Soothing words) W
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Eksaljou help. (I shall help you) D
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lsiZulu is said to have nine tone p
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CONCLUSION This chapter I demonstra
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organism to the world through such
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with the latter "the state and what
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(ii) The directive class of speech
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With Intentional states a belief is
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circumstances by those in certain i
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Directives: advising, admonishing,
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negotiation situations. Deterring,
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HI insist that you go to London. "
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deductions. Implications and inclus
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Secondly, there is a modal meaning
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When you permit a person bythe use
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These modals, like must, denote obl
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DISTAl FORMS OF THE ROOT MODAlS Cou
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He will buy a car next year. When s
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(He can play rugby well) Hulle kon
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(You only have to translate the fir
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Werklikheid/ feitelikheid (Realityl
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According to Van Schoor (1982:271)
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MOET (must) is the central auxiliar
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(Will you help me?) Sal jy my nie h
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Chapter 6 EMOTION DURING CONFLICT T
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important to understand human needs
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Self-actualisation needs are the la
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pacts. Mersham and Skinner further
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station or going to a particular ch
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in each other's welfare negotiate,
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The scoping of a conflict is import
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may wish for or fight for the total
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}> How these groups mobilise i.e. i
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perceived goals and interests, cult
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Related to recognizing related disp
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egularly to see which ofthe factors
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eventually engaging in the armed st
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Stereotype-Breaking Action Using di
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that of Cyril Ramaphosa ofthe ANC a
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Mediation is usually successful in
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A mediator can also help the groups
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oth internally and externally. Thes
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this kind of narrative about the So
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ASSESSING YOUR OPPONENT'S POSITION
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SEARCHING FOR HIDDEN MOTIVES It has
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MOTIVATION Motivation and emotion o
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stress levels are still Iow. Andrea
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een violated like when one feels an
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Conflict Mapping Wehr states how th
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another instead of selfishly sticki
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Conflict Intrapersonal Interpersona
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government (KIug 2000:1) This happe
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Conflict transformation also means,
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empowennent or recognition ofoppone
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CONSTRUCTIVE CONFRONTATION Construc
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force in resolving the conflict. Ta
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etain the majority it gained in a p
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CRISIS MANAGEMENT DURING CONFLICT T
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It is advisable to be prepared for
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augment your team and to avoid this
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the factors that modifY the general
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Tuesday, September 30, 1997) Howeve
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e scrutinised as well as the role o
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pre-negotiation is handIed well it
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Third parties or intennediaries als
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epresentatives of the government an
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~ If the surroundings at the neutra
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will take longer. Therefore Fuller
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The agenda for the CODESA negotiati
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elections. After the elections the
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The disadvantage is that some offer
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struggle into dialogue leaving nega
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constituent assembly and an interim
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At level 2 integrative agreement is
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Insecure. Emotional Stability This
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THE EFFECT OF MEMBER PERSONALITY FA
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Barry and Friedman (1998:348) defin
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oute" and the "heuristic or periphe
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persistence of persuasion e.g. "inc
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fact that the people were being kil
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you want them to do and feel comfor
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Samaritan" (Fuller 1991:91) will ne
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that splitting the difference shoul
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The occurrence of violence before a
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person with real power, she is also
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to reason, then you will rather neg
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to be for that purpose. He had also
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You should also ask yourselfifthe o
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unacceptable offer, do not be blunt
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and evaluation of the offer. Changi
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These people, therefore, need to be
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constituency by not agreeing to the
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your adversary may persuade you to
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If the criteria for detennining the
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services and other areas of public
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after the deal is reached, are over
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display one's frustration and emoti
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suits you. It must be noted that du
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TAKING ADVANTAGE OF DIVISIONS IN TH
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(1992:196) recommends that one shou
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prisoners and other individuals. Th
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Bullying Tactics It was discussed e
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Fuller (1992:206) mentions other ty
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- Do the parties all know their alt
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IGNORING THEM AND CONTINUING WITH D
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up in jail for human rights violati
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concessions have been made. However
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extremists were arrested. That made
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in negotiations, it helps to shift
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what they are saying during discuss
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Involving Higher Level Participatio
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international law during the compro
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what his problem is. If you succeed
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confederation ofhomelands each with
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apology and forgiveness and it cons
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Desmond Tutu as chairperson ofthe C
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long way towards promoting the clim
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experiencing friendship, intimacy,
Page 307 and 308: ecause of the frequent exchange mak
Page 309 and 310: in the case of a buyer who is only
Page 311 and 312: limit". At a more complex level the
Page 313 and 314: Barry and Oliver (1996) mention fiv
Page 315 and 316: AFFECT RELATED To SETTLEMENTS AND O
Page 317 and 318: Both affect sequences are a result
Page 319 and 320: our behaviour during negotiation; w
Page 321 and 322: In the same page Thompson (1998) sa
Page 323 and 324: accept." Jackall quotes an example
Page 325 and 326: called "a manic-depressive," a term
Page 327 and 328: with pauses or whether he speaks co
Page 329 and 330: Contagion According to an experimen
Page 331 and 332: Freedom To Express Emotion This dep
Page 333 and 334: Controlled And Deliberate Emotional
Page 335 and 336: who is perceived to be disliked by
Page 337 and 338: especially in social contexts like
Page 339 and 340: He also found that negotiators who
Page 341 and 342: Ekman (1999) does not consider a br
Page 343 and 344: There is also transactive memory wh
Page 345 and 346: However, they can also enhance or w
Page 347 and 348: Chapter 7 CONCLUSIONS This has been
Page 349 and 350: BmLIOGRAPHY AUTHORED REFERENCES All
Page 351 and 352: Barry, Bruce (with G.L. Stewart), 1
Page 353 and 354: Fauconnier. Gilles 1995 Mental Spac
Page 355 and 356: Langacker, Ronald W. 1993. Foundati
Page 357: Taylor, John R. 1991 Linguistic Cat
Page 361 and 362: Conflict Research Consortium 1998 I
Page 363 and 364: Conflict Research Consortium 1998 R
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