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View/Open - University of Zululand Institutional Repository

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their respective interests, needs, and values. They will do this by correcting<br />

misunderstandings and reframing conflicts, making use <strong>of</strong> correct information in order<br />

to limit escalation. In this way the destructive nature <strong>of</strong> the conflict turns into a<br />

constructive one.<br />

The last element is the combination <strong>of</strong> the use <strong>of</strong> force or threats, with<br />

negotiation and integrative approaches. Negotiation and integrative strategies used on<br />

their own do go some way towards achieving the goals. When used with some force or<br />

threat, they achieve more than force threats used alone. This is because threats used<br />

alone tend to elicit escalation or backlash while negotiation or integrative strategies<br />

cannot have an effect on non-negotiable items. Therefore, the use <strong>of</strong>the three strategies<br />

combined leads to progress.<br />

ALTERNATIVE DISPUTE RESOLUTION (ADR)<br />

Alternative dispute resolution is one method that can be used in intractable<br />

conflict i.e. conflict that is not capable <strong>of</strong>resolution because <strong>of</strong>value differences which<br />

may be ethical, political, or sociological. One benefit <strong>of</strong> alternative dispute resolution<br />

(ADR) is its privacy as opposed to the public nature <strong>of</strong> intractable conflicts. Here<br />

adversaries need to publicise their requirements, interests, and positions. ADR also<br />

makes it possible to take a final decision on a matter as in arbitration. This is when a<br />

third party makes a decision, which settles the matter. The arbitrator goes home and the<br />

parties remain. Or the parties go home after the matter has been settled. Ifthe former is<br />

the case then there is a problem.<br />

ADR can get people talking and exchange information on their needs, wants and<br />

priorities. During times <strong>of</strong>war people dehumanise the enemy and thus justify the use <strong>of</strong><br />

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