Philip Walcoff - "The Fast Forward MBA in Business Planning for ...

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Philip Walcoff - "The Fast Forward MBA in Business Planning for Growth"Communications plans, 10Companywide issues, 30, 31 , 34-35, 57-72communications, 30, 34, 58-59communications exercises, 59communications response options, 60-61culture, 34, 62-63culture exercises, 63culture response options, 64planning, 30, 35, 66, 68planning exercises, 68planning response options, 69resources, 30, 35, 69-70resources exercises, 71resources response options, 72systems and processes, 63-65systems and processes exercises, 65-66systems and processes response options, 67Competitive distinction goals (five-year), 102 -103examples of, 102exercise involving, 103Competitive distinction objectives (annual), 118 -119examples of, 118exercise involving, 119file:///C|/Documents and Settings/gasanova/Local Setti...orward_MBA_in_Business_Planning_for_Growth/e-book.html (204 of 219)16.02.2005 13:54:23
Philip Walcoff - "The Fast Forward MBA in Business Planning for Growth"Complete Book of Business Plans, The (Corello and Hazelgren), 6Copeland, Bill, 94Corello, Joseph A., and Complete Book of Business Plans, The,6Page 206Covey, Stephen, 7, 13-14, 19, 75, 84, 133, 159and mission statement, 84and 7 Habits of Highly Effective People, The, 7and time-management matrix, 13-14, 19Crisis management, and time-management matrix, 14 , 133Culture issues, 34, 62-64defined, 34exercises involving, 63listed, 62-63response options listed, 64Customer satisfaction goals (five-year), 99-102example of, 99-100exercise involving, 100Customer satisfaction objectives (annual), 116 -117example of, 117exercise involving, 117Customer satisfaction surveys, 100-101file:///C|/Documents and Settings/gasanova/Local Setti...orward_MBA_in_Business_Planning_for_Growth/e-book.html (205 of 219)16.02.2005 13:54:23
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