Philip Walcoff - "The Fast Forward MBA in Business Planning for ...

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Philip Walcoff - "The Fast Forward MBA in Business Planning for Growth"Page 64TABLE 5.2 RESPONSE OPTIONS FOR CULTUREISSUESIssue 1. We lack accountability, credibility, and consistency atall levels; there's no sense of urgency in meeting commitments.• Accountability will come about through the implementationof your business plan (see Part 4).• Get leadership training for the CEO and other seniormanagers.Issue 2. We don't empower our staff, give them roles,responsibility, and authority and allow them the opportunity tomake mistakes; we don't let managers manage.• Prepare management position descriptions describing roles,responsibilities, and authorities.• Get leadership training for the CEO and other seniormanagers.Issue 3. The CEO (and/or senior management) doesn'tdelegate; he or she micromanages and is too tied up in thenitty-gritty to do what he or she does best—growing thecompany.• Get leadership training for the CEO and other seniormanagers.Issue 4. We don't function as a team; senior managers careonly about their own organizations and don't take a companyperspective.• Get leadership training for the CEO and other seniormanagers.• Hold regularly scheduled senior staff meetings—look foropportunities to support a team effort.Issue 5. We need a more entrepreneurial and competitiveculture in the company.file:///C|/Documents and Settings/gasanova/Local Settin...Forward_MBA_in_Business_Planning_for_Growth/e-book.html (80 of 219)16.02.2005 13:54:23
Philip Walcoff - "The Fast Forward MBA in Business Planning for Growth"• Implement a sales incentive program for all employeesthroughout the company.• Communicate the need for all employees to play a role ineffecting sales.• Provide sales training to selected staff.issue); the issue of lacking standardized systems led the lot. A brief statement of these six issues follows:1. Lack standardized systems (75 percent). ''We lack standardized, documented, and effective systems,processes, policies, and procedures; we shoot from the hip."2. Lack policies and procedures (55 percent). "It's too loose around here; we need to develop (orexpand) a policy and procedure manual and an employee handbook."Page 65Figure 5.3Percentages of companies raising major systems andprocesses issues.3. Lack visibility of future revenues (45 percent). "We have too short a view of our future revenuestream; we need a system to better track our current business backlog, opportunities, and futurerevenues."4. Lack staff resumes and a corporate experience database (30 percent). "We need a companywideskills inventory (resumes) and corporate experience database for marketing and bidding purposes."file:///C|/Documents and Settings/gasanova/Local Settin...Forward_MBA_in_Business_Planning_for_Growth/e-book.html (81 of 219)16.02.2005 13:54:23
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