The „WBMC Order Progress Detail‟ contains the following list of data items:Data Items:DN, Customer Group Name, Order Id, Planned Capacity Resolution Date,Progress Date, Received Date, Created Date, Customer Billing Account,Customer Order Reference, Service Level/Maintenance Category, Product Name,End <strong>User</strong> Contact Number, End <strong>User</strong> First Name, End <strong>User</strong> Last Name, End <strong>User</strong>Post Town, Post Code, End <strong>User</strong> Premises, End <strong>User</strong> Thoroughfare Name, End<strong>User</strong> Thoroughfare Number, XML Batch Number, Service Id, <strong>Line</strong> Item Status,Order Status, Delay Status , Delay Reason, Customer Notes, Delay Category,Time Delay Requested, Customer Appointment Date, Customer AppointmentSlot, Customer Promised Date, Customer Required Date, Contractual Deliverydate, Original Delivery Date, Completion Date, Exchange Name, Exchange Code,Cancelled Reason , Cancelled Date, CRD Amend Reason , EP SVLAN ID, <strong>Line</strong>Item Type, Old Product, VPI 2 , VPI 3, VPI 4, VPI 5, Product Sub Type, AdvancedServices Opt-In, Interleaving, Migration Authorisation Code, Combined OrderReference ,Provide Type, Cease Type, Review Date, Network Type, StabilityOption, Access Technology, Downstream, Upstream, Traffic Weighting,Intermediate Agent, Current KCI Message, Customer <strong>Line</strong> Item Reference,WBMC Network Type, IPSC Bandwidth, IPSC BestEffort Bandwidth, IPSCAssuredRate Bandwidth, Resilience Option.The „WBMC Order Detail Record View‟ contains the following list of data items:Data Items:DN, Customer Order Reference, Service Id , Order Id, Planned CapacityResolution Date, Product Name, Order Status, <strong>Line</strong> item Status, Created Date,Customer Required Date, Customer Promised Date, Contractual Delivery Date,Customer Appointment Date, Customer Appointment Slot, Completion Date,Delay Status , Delay Reason, Delay Category, Rejected Reason, CancelledReason, Cancelled Date, <strong>Line</strong> Item Type, Old Product, Progress Date, ReceivedDate, Original Delivery Date, CRD Amend Reason, Time Delay Requested,Customer Billing Account, Service Level/Maintenance Category, Exchange Code,Exchange Name, XML Batch Number, EP SVLAN ID, VP PSID, VPI 2 , VPI 3,VPI 4, VPI 5, Product Sub Type, Advanced Services Opt-In, Customer GroupName, End <strong>User</strong> First Name and Last Name, End <strong>User</strong> Premises, End <strong>User</strong>Thoroughfare Number, End <strong>User</strong> Thoroughfare Name, End <strong>User</strong> Post Town, PostCode, End <strong>User</strong> Contact Number, Interleaving, Migration Authorisation Code,Combined Order Reference ,Provide Type, Cease Type, Review Date, CustomerEnquiry Date, Provision <strong>On</strong> Cease, Network Type, Stability Option, AccessTechnology, Downstream, Upstream, Traffic Weighting, Current KCI Message,Customer <strong>Line</strong> Item Reference, Intermediate Agent, Customer Notes, WBMCNetwork Type, IPSC Bandwidth, IPSC BestEffort Bandwidth, IPSC AssuredRateBandwidth, Resilience Option.WBMC Order Delta Report - This report is used to view all orders which havebeen updated within a specified time window from the last database refresh orPAGE 104 OF 271
view details of orders which had changes to a specified column within a giventimeframe from the last database refresh. Based on the input provided, <strong>User</strong> canview the report named “WBMC Order Changes Report”.The „WBMC Order Changes Report‟ contains the following list of data items.Data Items:DN, Customer Order Reference, Service Id , Order Id, Planned CapacityResolution Date, Progress Date, Product Name, Order Status, <strong>Line</strong> Item Status,Customer Promised Date, Customer App. Date, Customer App. Slot,Contractual Delivery Date, Completion Date, Delay Status, Delay Reason,Cancelled Reason, Cancelled Date, Customer Notes, Customer Group Name,End <strong>User</strong> First Name, End <strong>User</strong> Last Name, End <strong>User</strong> Contact No., End <strong>User</strong>Premises, End <strong>User</strong> Thoroughfare Name, End <strong>User</strong> Thoroughfare No., End <strong>User</strong>Post Town, Post Code, Created Date, Received Date, Original Delivery Date,Customer Required Date, CRD Amend Reason, Delay Category , Time DelayRequested, Customer Billing Account, Service Level/Maintenance Category,Exchange Name, Exchange Code, XML Batch No., EP SVLAN ID, <strong>Line</strong> ItemType, Old Product, VPI 2 , VPI 3, VPI 4, VPI 5, VP PSID, Product Sub Type,Interleaving, Migration Authorisation Code, Provide Type, Cease Type, ReviewDate, Customer Enquiry Date, Provision <strong>On</strong> Cease, Combined Order Reference,Network Type, Stability Option, Access Technology, Downstream, TrafficWeighting, Customer <strong>Line</strong> Item Reference, Intermediate Agent, Current KCIMessage, Upstream, Advanced Services Opt-In, WBMC Network Type, IPSCBandwidth, IPSC BestEffort Bandwidth, IPSC AssuredRate Bandwidth,Resilience Option.WBMC Order History Search - This report is used to view details of historicalOrders (i.e. closed Orders over 13 weeks earlier and within the last two years, ofreport being run). <strong>User</strong> can search on the basis of Service ID, DN, Order Numberor Customer Reference. Based on the input provided, <strong>User</strong> can view the reportnamed “WBMC Order History Summary”. From “WBMC Order History Summary”user can further drilldown to “WBMC Order History Detail”.The „WBMC Order History Summary‟ contains the following list of data items:Data Items:Order Id, Progress Date, Order Status, Delay Status , <strong>Line</strong> Item Status, DelayReason, Customer Promised Date, Cancelled Reason , Customer AppointmentDate, Customer Appointment Slot, Advanced Services Opt-In, Interleaving,Combined Order Reference , Customer Order Reference, Stability Option,Access Technology, Downstream, Customer <strong>Line</strong> Item Reference, TrafficWeighting, Upstream, Intermediate Agent, Current KCI Message, WBMCNetwork Type, IPSC Bandwidth, IPSC BestEffort Bandwidth, IPSC AssuredRateBandwidth, Resilience Option.The „WBMC Order History Detail‟ contains the following list of data items:PAGE 105 OF 271
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User GuideCommunication Providers -
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IndexDocument HistoryIssue Date Rea
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Site Access ProblemNew Appointment
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15.9 Feb200815.9a March200815.9b Ma
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the “Upstream” field.16.3e July
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WBC Allocation-Apportionment16.7a N
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16.11b March2009Inclusion of the fo
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2009 Report” report will display
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16.15a October200916.15b December20
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and Cancellation ReasonAlso in the
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3.Fault Category has been added int
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Order Detail Record ViewOrder Progr
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Appointment Slot, Proposed Upper Co
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IntroductionThis document is design
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Each application for access will be
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It is possible to give users access
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Confirmation Required, Customer Upp
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Order Changes ReportOrder History S
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Order History DetailOrder Changes R
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Also in the detail report of Order
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1. Change in data format of “Park
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Fault Summary ScreenFault Progress
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RaisedRejectedAcceptedFault FoundCa
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System Name and the Volume Name of
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Removal of “Installation DN or Te
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Addition of four new data items in
- Page 53 and 54: May 2008 - 16.2e ChangesPlease note
- Page 55 and 56: 1) Order Summary Screen.2) Order De
- Page 57 and 58: 1. Bandwidth per SP Summary graph i
- Page 59 and 60: All the Orders and Faults reports h
- Page 61 and 62: Cease type : This the type of Cease
- Page 63 and 64: WBMC Order Delta Report.WBMC Order
- Page 65 and 66: BBEUnnnnnnnn (in addition to presen
- Page 67 and 68: Previous ChangesSP Billing Exceptio
- Page 69 and 70: Product Type, Invoice Number, Pendi
- Page 71 and 72: Users With Throttle To Subscription
- Page 73 and 74: eport file may be excessively large
- Page 75 and 76: The report will default to current
- Page 77 and 78: „Line Item Sub Status‟ is renam
- Page 79 and 80: WBC Aggregation Point Access Author
- Page 81 and 82: The „WBC Aggregation Point Order
- Page 83 and 84: Path Order Detailed Report” user
- Page 85 and 86: The „WBC Aggregation Point Fault
- Page 87 and 88: WBC Aggregation Point Fault History
- Page 89 and 90: Aggregation Point Fault Detail Reco
- Page 91 and 92: WBC Extension Path Fault Action Sum
- Page 93 and 94: WBC Extension Path Fault Delta Repo
- Page 95 and 96: Date, Customer Reference, End User
- Page 97 and 98: Case ID, Progress Date, Reported Da
- Page 99 and 100: Date, Original Delivery Date, CRD A
- Page 101 and 102: Exchange Name, XML Batch Number, EP
- Page 103: Customer Line Item Reference, Inter
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- Page 109 and 110: (Bytes), WBC Real Time Bandwidth Co
- Page 111 and 112: weeks older. User can also drill do
- Page 113 and 114: The „Order Pipeline Detail‟ wil
- Page 115 and 116: Reports AvailableReports You Can Ru
- Page 117 and 118: Reports will be available in both t
- Page 119 and 120: Cancelled or Completed over 13 week
- Page 121 and 122: c) The following new reports displa
- Page 123 and 124: Period Type - Select from the drop
- Page 125 and 126: Save - Choose this button to save y
- Page 127 and 128: Order Delta Report - Use this repor
- Page 129 and 130: (Note restriction on dates to 10 da
- Page 131 and 132: AS Policy Information - Use this re
- Page 133 and 134: Column TitleBilling Account /Custom
- Page 135 and 136: Column TitleCancelledReason (Cont
- Page 137 and 138: Column TitleColumnAvailabilityPossi
- Page 139 and 140: Column TitleCustomerAgreed Date /Cu
- Page 141 and 142: Column TitleCustomerEnquiry DateCus
- Page 143 and 144: Column TitleCustomerReference /Cust
- Page 145 and 146: Column TitleColumnAvailabilityPossi
- Page 147 and 148: Column TitleDelay Reason(Conti)Colu
- Page 149 and 150: Column TitleDelay StatusColumnAvail
- Page 151 and 152: Column TitleDomain Name 5eCo OrderN
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Column TitleMAC Key /MigrationAutho
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Column TitleOrder StatusColumnAvail
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Column TitleColumnAvailabilityPossi
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Column TitleProduct / ProductNameCo
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Column TitlePAT RequiredPAT IP Addr
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Column TitleProgress DateProvide Ty
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Column TitleReview DateService IDSe
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Column TitleColumn Possible Entries
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Column TitleReal TimePacket DropsRe
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Column TitleCustomer BillingAccount
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Column TitleOriginalCustomer NameOr
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Column TitleUpstreamBandwidthCP Nam
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Column TitleMultipleMigrationutiliz
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Column Title ColumnAvailabilityEnd
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Column TitleReason for Changeof Dat
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Column Title ColumnAvailabilityVP_P
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Column Title ColumnAvailabilityVCI-
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Column TitleColumnAvailabilityPossi
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Column TitleCreated ByColumnAvailab
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Column Title ColumnAvailabilityCeas
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Column TitleColumnAvailabilityPossi
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Column TitleOR RejectionMessageProj
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Column TitleMigration ReasonInstall
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Column TitleRateBandUSRateBandDSInt
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Column TitleCustomerAppointmentChan
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Column TitleColumnAvailabilityPossi
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Column Title ColumnAvailabilityOnly
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Column TitleColumnAvailabilityExpla
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Column Title ColumnAvailabilityFaul
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Column Title ColumnAvailabilityFaul
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Column Title ColumnAvailabilityFaul
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Column Title ColumnAvailabilityFaul
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Column Title ColumnAvailabilityInst
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Column TitleFirst AppointmentDateAg
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Column Title ColumnAvailabilityPark
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Column Title Possible Entries Forma
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Column Title Possible Entries Forma
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Column Title Possible Entries Forma
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Column Title Possible Entries Forma
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Column Title Possible Entries Forma
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Column Title Possible Entries Forma
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Column Title Possible Entries Forma
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Column Title Possible Entries Forma
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Column Title Possible Entries Forma
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Product Family Migration SummaryMig
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WBMC Order Delayed SummaryWBMC Orde
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How Do I Get Help?If you have any d
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fig 4Order Search by Criteria Scree
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Fig 6 Fault Reason SummaryThe fault
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UPLIFT CHANGESFig 8 Order detail re
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Once you have selected the Ts and C
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You can select by month, year and w
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Provisions Centrals Details2 - VP-P
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By clicking on the Order No the use
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Total number of faults cleared with
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The Hyperlink from the area 7(Marke
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Data FieldsCustomer Order NumberAlp
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Nameof thepersonaccessis fore-maila
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